Blank "Facebook Settings" page

[amg99]

I tried beta 1 and 2 but both displayed a blank page.

[michaelmcandrew]

Hi @amg99,

Thanks for trying out Chatbot! Can you give me a bit more background information?

• What version of CiviCRM are you using?
• What version of what CMS are you using?
• Can you get any other pages to display?
• Are there any error messages in the logs?
• Anything else I should know?

The more information you can give me, the easier it is for me to help.

Michael

A

[amg99]

Hi,

Sorry about that:

• CiviCRM 5.6.1
• Drupal 7.60
• There's no error message
• "Need help" points here: https://docs.civicrm.org/chatbot/en/latest/facebook (404)

I'm not sure if I'm missing something, but I did follow the guide here: https://docs.civicrm.org/chatbot/en/latest/

Thank you for your time!

Best,

A

[michaelmcandrew]

"Need help" points here: https://docs.civicrm.org/chatbot/en/latest/facebook (404)

Thanks for catching that! - it should point here: https://docs.civicrm.org/chatbot/en/latest/service/facebook/. I've updated the code - will be in the next release.

I tried beta 1 and 2 but both displayed a blank page.

What URL displayed the blank page?

[amg99]

The facebook settings page. civicrm/admin/chat/facebook
or
index.php?q=civicrm/admin/chat/facebook

[amg99]

Hi,

Any chance of an update?

I updated to Drupal 7.61 and civicrm 5.7.0.

Issue still the same.

BTW "civicrm/chat/conversationType/add" is also blank.

Thanks!

[michaelmcandrew]

Hey there, sorry about the delay! I will investigate today and get back to you.