diff --git a/src/page-modules/contact/refund/forms/refund-and-travel-guarantee/refundTaxiForm.tsx b/src/page-modules/contact/refund/forms/refund-and-travel-guarantee/refundTaxiForm.tsx
index 99f828d20..886a580f7 100644
--- a/src/page-modules/contact/refund/forms/refund-and-travel-guarantee/refundTaxiForm.tsx
+++ b/src/page-modules/contact/refund/forms/refund-and-travel-guarantee/refundTaxiForm.tsx
@@ -4,7 +4,6 @@ import { ReasonForTransportFailure, TransportModeType } from '../../../types';
 import { Line } from '../../..';
 import { RefundFormEvents } from '../../events';
 import { RefundContextProps } from '../../refundFormMachine';
-import { Typo } from '@atb/components/typography';
 import {
   Fieldset,
   Input,
@@ -31,26 +30,9 @@ export const RefundTaxiForm = ({ state, send }: RefundTaxiFormProps) => {
   return (
     <>
       <Fieldset title={t(PageText.Contact.refund.refundTaxi.taxiReceipt.title)}>
-        <Typo.p textType="body__primary">
-          {t(PageText.Contact.refund.refundTaxi.taxiReceipt.info)}
-        </Typo.p>
-
-        <FileInput
-          id="attachments"
-          iconLabel={t(PageText.Contact.input.feedback.attachment.generic)}
-          name="attachments"
-          onChange={(files) => {
-            send({
-              type: 'ON_INPUT_CHANGE',
-              inputName: 'attachments',
-              value: files,
-            });
-          }}
-          errorMessage={t(state.context?.errorMessages['attachments']?.[0])}
-        />
         <Input
           id="amount"
-          label={t(PageText.Contact.input.amount.label)}
+          label={t(PageText.Contact.input.amount.info)}
           type="text"
           name="amount"
           value={state.context.amount || ''}
@@ -64,9 +46,26 @@ export const RefundTaxiForm = ({ state, send }: RefundTaxiFormProps) => {
             })
           }
         />
-        <Typo.p textType="body__primary">
-          {t(PageText.Contact.input.amount.info)}
-        </Typo.p>
+
+        <FileInput
+          id="attachments"
+          label={t(PageText.Contact.refund.refundTaxi.taxiReceipt.info)}
+          iconLabel={t(PageText.Contact.input.feedback.attachment.receipt)}
+          name="attachments"
+          isRequired
+          onChange={(files) => {
+            send({
+              type: 'ON_INPUT_CHANGE',
+              inputName: 'attachments',
+              value: files,
+            });
+          }}
+          errorMessage={
+            state.context?.errorMessages['attachments']?.[0]
+              ? t(state.context?.errorMessages['attachments']?.[0])
+              : undefined
+          }
+        />
       </Fieldset>
       <Fieldset
         title={t(PageText.Contact.refund.refundTaxi.aboutYourTrip.title)}
diff --git a/src/page-modules/contact/refund/forms/refund-ticket/otherTicketRefund.tsx b/src/page-modules/contact/refund/forms/refund-ticket/otherTicketRefund.tsx
index 78c9c70e6..57eb55c5a 100644
--- a/src/page-modules/contact/refund/forms/refund-ticket/otherTicketRefund.tsx
+++ b/src/page-modules/contact/refund/forms/refund-ticket/otherTicketRefund.tsx
@@ -1,17 +1,15 @@
 import { PageText, useTranslation } from '@atb/translations';
 import { RefundFormEvents } from '../../events';
-import { Typo } from '@atb/components/typography';
 import {
   Fieldset,
+  FileInput,
   Input,
   Select,
   Textarea,
-  FileInput,
-  Radio,
 } from '../../../components';
 import { RefundContextProps } from '../../refundFormMachine';
 import { Checkbox } from '@atb/components/checkbox';
-import { TicketType } from '@atb/page-modules/contact/types';
+import { TicketType, TicketTypeId } from '@atb/page-modules/contact/types';
 
 type OtherTicketRefundProps = {
   state: { context: RefundContextProps };
@@ -22,6 +20,12 @@ type RefundSectionProps = Pick<OtherTicketRefundProps, 'state' | 'send'>;
 
 const RefundSection = ({ state, send }: RefundSectionProps) => {
   const { t } = useTranslation();
+  const ticketTypeOptions = PageText.Contact.input.ticketType.options.filter(
+    (option) =>
+      option.id == TicketTypeId.SingleTicket ||
+      option.id == TicketTypeId.PeriodTicket,
+  );
+
   return (
     <Fieldset
       title={t(PageText.Contact.ticketing.refund.otherTicketRefund.label)}
@@ -41,7 +45,7 @@ const RefundSection = ({ state, send }: RefundSectionProps) => {
           });
         }}
         placeholder={t(PageText.Contact.input.ticketType.optionLabelRefund)}
-        options={PageText.Contact.input.ticketType.options}
+        options={ticketTypeOptions}
         isRequired
         error={
           state.context?.errorMessages['ticketType']?.[0]
@@ -49,35 +53,33 @@ const RefundSection = ({ state, send }: RefundSectionProps) => {
             : undefined
         }
       />
-      <div>
-        <Radio
-          label={t(PageText.Contact.input.travelCardNumber.labelRadioButton)}
-          name="showInputTravelCardNumber"
-          checked={state.context.showInputTravelCardNumber}
-          onChange={() =>
-            send({
-              type: 'ON_INPUT_CHANGE',
-              inputName: 'showInputTravelCardNumber',
-              value: !state.context.showInputTravelCardNumber,
-            })
-          }
-        />
 
-        <Radio
-          label={t(PageText.Contact.input.customerNumber.label)}
-          name="isAppTicketStorageMode"
-          checked={!state.context.showInputTravelCardNumber}
-          onChange={() =>
-            send({
-              type: 'ON_INPUT_CHANGE',
-              inputName: 'showInputTravelCardNumber',
-              value: !state.context.showInputTravelCardNumber,
-            })
-          }
-        />
-      </div>
+      <Input
+        id="orderId"
+        label={t(PageText.Contact.input.orderId.label(false))}
+        type="text"
+        name="orderId"
+        value={state.context.orderId || ''}
+        isRequired
+        errorMessage={state.context?.errorMessages['orderId']?.[0]}
+        onChange={(e) =>
+          send({
+            type: 'ON_INPUT_CHANGE',
+            inputName: 'orderId',
+            value: e.target.value,
+          })
+        }
+        modalContent={{
+          description: t(PageText.Contact.input.orderId.description),
+          instruction: t(PageText.Contact.input.orderId.instruction),
+          bulletPoints:
+            PageText.Contact.input.orderId.descriptionBulletPoints.map(
+              (bulletPoint) => t(bulletPoint),
+            ),
+        }}
+      />
 
-      {state.context.showInputTravelCardNumber && (
+      {state.context.ticketType?.id === TicketTypeId.PeriodTicket && (
         <Input
           id="travelCardNumber"
           label={t(PageText.Contact.input.travelCardNumber.label)}
@@ -99,51 +101,21 @@ const RefundSection = ({ state, send }: RefundSectionProps) => {
         />
       )}
 
-      {!state.context.showInputTravelCardNumber && (
-        <Input
-          id="customerNumber"
-          label={t(PageText.Contact.input.customerNumber.label)}
-          type="text"
-          name="customerNumber"
-          value={state.context.customerNumber || ''}
-          isRequired
-          errorMessage={state.context?.errorMessages['customerNumber']?.[0]}
-          onChange={(e) =>
-            send({
-              type: 'ON_INPUT_CHANGE',
-              inputName: 'customerNumber',
-              value: e.target.value,
-            })
-          }
-          modalContent={{
-            description: t(PageText.Contact.input.customerNumber.description),
-          }}
-        />
-      )}
-
       <Input
-        id="orderId"
-        label={t(PageText.Contact.input.orderId.label(false))}
+        id="amount"
+        label={t(PageText.Contact.input.amount.info)}
         type="text"
-        name="orderId"
-        value={state.context.orderId || ''}
+        name="amount"
+        value={state.context.amount || ''}
         isRequired
-        errorMessage={state.context?.errorMessages['orderId']?.[0]}
+        errorMessage={state.context?.errorMessages['amount']?.[0]}
         onChange={(e) =>
           send({
             type: 'ON_INPUT_CHANGE',
-            inputName: 'orderId',
+            inputName: 'amount',
             value: e.target.value,
           })
         }
-        modalContent={{
-          description: t(PageText.Contact.input.orderId.description),
-          instruction: t(PageText.Contact.input.orderId.instruction),
-          bulletPoints:
-            PageText.Contact.input.orderId.descriptionBulletPoints.map(
-              (bulletPoint) => t(bulletPoint),
-            ),
-        }}
       />
 
       <Textarea
@@ -164,31 +136,12 @@ const RefundSection = ({ state, send }: RefundSectionProps) => {
             : undefined
         }
       />
-
-      <Input
-        id="amount"
-        label={t(PageText.Contact.input.amount.label)}
-        type="text"
-        name="amount"
-        value={state.context.amount || ''}
-        isRequired
-        errorMessage={state.context?.errorMessages['amount']?.[0]}
-        onChange={(e) =>
-          send({
-            type: 'ON_INPUT_CHANGE',
-            inputName: 'amount',
-            value: e.target.value,
-          })
-        }
-      />
-      <Typo.p textType="body__primary">
-        {t(PageText.Contact.input.amount.info)}
-      </Typo.p>
-
       <FileInput
         id="attachments"
-        name="attachments"
+        label={t(PageText.Contact.refund.refundTaxi.taxiReceipt.info)}
         iconLabel={t(PageText.Contact.input.feedback.attachment.receipt)}
+        name="attachments"
+        isRequired
         onChange={(files) => {
           send({
             type: 'ON_INPUT_CHANGE',
@@ -196,6 +149,11 @@ const RefundSection = ({ state, send }: RefundSectionProps) => {
             value: files,
           });
         }}
+        errorMessage={
+          state.context?.errorMessages['attachments']?.[0]
+            ? t(state.context?.errorMessages['attachments']?.[0])
+            : undefined
+        }
       />
     </Fieldset>
   );
diff --git a/src/page-modules/contact/refund/refundFormMachine.ts b/src/page-modules/contact/refund/refundFormMachine.ts
index 630120e5e..45d24bef8 100644
--- a/src/page-modules/contact/refund/refundFormMachine.ts
+++ b/src/page-modules/contact/refund/refundFormMachine.ts
@@ -3,6 +3,7 @@ import {
   TransportModeType,
   ReasonForTransportFailure,
   TicketType,
+  TicketTypeId,
 } from '../types';
 import { assign, fromPromise, setup } from 'xstate';
 import { Line } from '../server/journey-planner/validators';
@@ -106,7 +107,6 @@ export type RefundContextProps = {
 
   isInitialAgreementChecked: boolean;
   hasInternationalBankAccount: boolean;
-  showInputTravelCardNumber: boolean;
   errorMessages: InputErrorMessages;
   firstIncorrectErrorMessage?: string;
 };
@@ -165,7 +165,6 @@ const setInputToValidate = (context: RefundContextProps) => {
     travelCardNumber,
     refundReason,
     purchasePlatform,
-    showInputTravelCardNumber,
   } = context;
 
   const commonFields = {
@@ -226,7 +225,8 @@ const setInputToValidate = (context: RefundContextProps) => {
         email,
         phoneNumber,
         orderId,
-        ...(showInputTravelCardNumber
+        attachments,
+        ...(ticketType && ticketType.id === TicketTypeId.PeriodTicket
           ? { travelCardNumber }
           : { customerNumber }),
         ...(hasInternationalBankAccount
@@ -386,7 +386,6 @@ export const refundStateMachine = setup({
   context: {
     isInitialAgreementChecked: false,
     hasInternationalBankAccount: false,
-    showInputTravelCardNumber: true,
     errorMessages: {},
   },
   on: {
diff --git a/src/page-modules/contact/types.ts b/src/page-modules/contact/types.ts
index 7277a26cc..ad587208e 100644
--- a/src/page-modules/contact/types.ts
+++ b/src/page-modules/contact/types.ts
@@ -2,7 +2,18 @@ import { TranslatedString } from '@atb/translations';
 
 export type TransportModeType = 'bus' | 'expressboat' | 'ferry';
 export type ReasonForTransportFailure = { id: string; name: TranslatedString };
-export type TicketType = { id: string; name: TranslatedString };
+export enum TicketTypeId {
+  SingleTicket = 'singleTicket',
+  PeriodTicket = 'periodTicket',
+  FramYoung = 'framYoung',
+  FramStudent = 'framStudent',
+  FramAdult = 'framAdult',
+  FramSenior = 'framSenior',
+}
+export type TicketType = {
+  id: TicketTypeId;
+  name: TranslatedString;
+};
 export type PurchasePlatformType =
   | 'framApp'
   | 'enturApp'
diff --git a/src/translations/pages/contact.ts b/src/translations/pages/contact.ts
index e3147575d..90ca9eae6 100644
--- a/src/translations/pages/contact.ts
+++ b/src/translations/pages/contact.ts
@@ -1,6 +1,6 @@
 import {
   ReasonForTransportFailure,
-  TicketType,
+  TicketTypeId,
 } from '@atb/page-modules/contact/types';
 import { translation as _ } from '@atb/translations/commons';
 import { orgSpecificTranslations } from '../utils';
@@ -1454,11 +1454,11 @@ const ContactInternal = {
       ),
       options: [
         {
-          id: 'singleTicket',
+          id: TicketTypeId.SingleTicket,
           name: _('Enkeltbillett', 'Single ticket', 'Enkeltbillett'),
         },
         {
-          id: 'periodTicket',
+          id: TicketTypeId.PeriodTicket,
           name: _(
             'Periodebillett (sonebasert)',
             'Period ticket (zone-based)',
@@ -1466,22 +1466,22 @@ const ContactInternal = {
           ),
         },
         {
-          id: 'framYoung',
+          id: TicketTypeId.FramYoung,
           name: _('FRAM Ung', 'FRAM Ung', 'FRAM Ung'),
         },
         {
-          id: 'framStudent',
+          id: TicketTypeId.FramStudent,
           name: _('FRAM Student', 'FRAM Student', 'FRAM Student'),
         },
         {
-          id: 'framAdult',
+          id: TicketTypeId.FramAdult,
           name: _('FRAM Vaksen', 'FRAM Vaksen', 'FRAM Vaksen'),
         },
         {
-          id: 'framSenior',
+          id: TicketTypeId.FramSenior,
           name: _('FRAM Honnør', 'FRAM Honnør', 'FRAM Honnør'),
         },
-      ] as TicketType[],
+      ],
       errorMessages: {
         empty: _(
           'Billett for refusjon mangler',