When exporting logs as a ZIP file, the resulting file has a size of 0 bytes. I am unable to open the file, as it appears to be empty or corrupted.
Steps I Took to Encounter the Issue:
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I selected the logs I wanted to export.
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I chose the ZIP export option.
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I started the export and downloaded the generated ZIP file.
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I noticed that the downloaded ZIP file was 0 bytes and couldn’t be opened.
Expected Behavior:
The ZIP file should contain the exported logs and be accessible without issues.
Current Behavior:
The generated ZIP file is 0 bytes in size and cannot be opened.
Additional Information:
Operating System: Android 10
Logfox Version: v2.0.3 d0ac7d6
Device Model: Xiaomi Redmi Note 9 Pro with MIUI 12.0.3
Root Status: Device is rooted with Magisk 28
Troubleshooting Attempts:
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Restarted the app and tried exporting again
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Cleared the app cache and forced stop the app
-
Uninstalled and reinstalled different versions of the app
-
Restarted the phone and retried the export
-
Attempted export with different log sets

When exporting logs as a ZIP file, the resulting file has a size of 0 bytes. I am unable to open the file, as it appears to be empty or corrupted.
I selected the logs I wanted to export.
I chose the ZIP export option.
I started the export and downloaded the generated ZIP file.
I noticed that the downloaded ZIP file was 0 bytes and couldn’t be opened.
Expected Behavior:
The ZIP file should contain the exported logs and be accessible without issues.
Current Behavior:
The generated ZIP file is 0 bytes in size and cannot be opened.
Operating System: Android 10
Logfox Version: v2.0.3 d0ac7d6
Device Model: Xiaomi Redmi Note 9 Pro with MIUI 12.0.3
Root Status: Device is rooted with Magisk 28
Restarted the app and tried exporting again
Cleared the app cache and forced stop the app
Uninstalled and reinstalled different versions of the app
Restarted the phone and retried the export
Attempted export with different log sets