Troubles parsing messenger chats

[Goretx]

Hello everyone!

I start saying I'm very inexperienced with... well... everything.

While parsing from WhatsApp works smoothly, I'm having some troubles with messenger chats.

This is the output I'm having:

2020-04-25 23:31:17,481 [INFO ] [parsers.mess]: Parsing Facebook messenger data...
Traceback (most recent call last):
  File "parse.py", line 84, in <module>
    ArgParse()
  File "parse.py", line 42, in __init__
    getattr(self, args.command)()
  File "parse.py", line 69, in messenger
    main(args.own_name, args.file_path, args.max)
  File "/Users/*****/Chatistics/parsers/messenger.py", line 22, in main
    data = parse_messages(file_path, own_name)
  File "/Users/*****/Chatistics/parsers/messenger.py", line 64, in parse_messages
    content = fix_text_encoding(content)
  File "/Users/*****/Chatistics/parsers/messenger.py", line 79, in fix_text_encoding
    return text.encode('latin1').decode('utf8')
UnicodeEncodeError: 'latin-1' codec can't encode character '\u201c' in position 17: ordinal not in range(256)

The output from export then prints:

...
2020-04-26 00:43:32,913 [INFO ] [utils       ]: Could not find any data for platform messenger

In /raw_data/messenger I have all the conversations folders that were previously contained in the inbox folder in the original archive downloaded from Facebook.
Like this: /raw_data/messenger/username/message_1.json.
(I think the documentation should be updated, it makes it look like that the inbox folder needs to be there too).

I'm working in Jupiter lab.

Thanks in advance!