mod: add mute ticket route

Author: SupertigerDev

prisma/migrations/20260331160119_add_ticket_ignore_table/migration.sql

@@ -0,0 +1,20 @@
+-- CreateTable
+CREATE TABLE "ignored_tickets" (
+    "id" TEXT NOT NULL,
+    "userId" TEXT NOT NULL,
+    "ticketId" INTEGER NOT NULL,
+
+    CONSTRAINT "ignored_tickets_pkey" PRIMARY KEY ("id")
+);
+
+-- CreateIndex
+CREATE INDEX "ignored_tickets_userId_idx" ON "ignored_tickets"("userId");
+
+-- CreateIndex
+CREATE UNIQUE INDEX "ignored_tickets_userId_ticketId_key" ON "ignored_tickets"("userId", "ticketId");
+
+-- AddForeignKey
+ALTER TABLE "ignored_tickets" ADD CONSTRAINT "ignored_tickets_userId_fkey" FOREIGN KEY ("userId") REFERENCES "users"("id") ON DELETE CASCADE ON UPDATE CASCADE;
+
+-- AddForeignKey
+ALTER TABLE "ignored_tickets" ADD CONSTRAINT "ignored_tickets_ticketId_fkey" FOREIGN KEY ("ticketId") REFERENCES "tickets"("id") ON DELETE CASCADE ON UPDATE CASCADE;

prisma/schema.prisma

@@ -238,6 +238,8 @@ model User {
   moderationActions ModeratorSuggestAction?
   inventory InventoryItem[]
 
+  ignoredTickets IgnoredTicket[]
+
 
   @@unique([username, tag])
   @@index([joinedAt])
@@ -877,8 +879,26 @@ model Ticket {
   openedBy    User     @relation(fields: [openedById], references: [id])
   openedAt    DateTime @default(now())
   seen        Boolean? @default(true)
+
+  ignoredByUsers IgnoredTicket[]
 }
 
+// currently only used for moderators
+model IgnoredTicket {
+  @@map("ignored_tickets")
+  id String @id
+  userId String
+  user User @relation(fields: [userId], references: [id], onDelete: Cascade)
+
+  ticketId Int
+  ticket Ticket @relation(fields: [ticketId], references: [id], onDelete: Cascade)
+
+  @@index([userId])
+
+  @@unique([userId, ticketId])
+}
+
+
 model Inbox {
   @@map("inboxes")
   id          String   @id

src/routes/moderation/Router.ts

@@ -36,6 +36,7 @@ import { getServersActive } from './getServersActive';
 import { deleteSuggestModActions } from './suggestDeleteModActions';
 import { listSuggestModActions } from './suggestListModActions';
 import { suggestModAction } from './suggestModAction';
+import { ticketMute } from './muteTicket';
 
 const ModerationRouter = Router();
 
@@ -78,6 +79,7 @@ getServers(ModerationRouter);
 getTicket(ModerationRouter);
 getTickets(ModerationRouter);
 ticketUpdate(ModerationRouter);
+ticketMute(ModerationRouter);
 
 announcementPostCreate(ModerationRouter);
 announcementPostRemove(ModerationRouter);

src/routes/moderation/getTickets.ts

@@ -14,6 +14,8 @@ async function route(req: Request, res: Response) {
     status = parseInt(req.query.status) as TicketStatus;
   }
 
+  const includeIgnored = req.query.includeIgnored === 'true';
+
   const after = req.query.after ? parseInt(req.query.after as string) : undefined;
   let limit = parseInt((req.query.limit || '30') as string);
 
@@ -22,6 +24,7 @@ async function route(req: Request, res: Response) {
   }
 
   const tickets = await prisma.ticket.findMany({
+    ...(includeIgnored ? { where: { ignoredByUsers: { none: { userId: req.userCache.id } } } } : {}),
     orderBy: {
       lastUpdatedAt: 'desc',
     },

src/routes/moderation/muteTicket.ts

@@ -0,0 +1,43 @@
+import { Request, Response, Router } from 'express';
+import { rateLimit } from '../../middleware/rateLimit';
+
+import { authenticate } from '../../middleware/authenticate';
+import { generateError } from '../../common/errorHandler';
+import { isModMiddleware } from './isModMiddleware';
+import { prisma } from '../../common/database';
+import { generateId } from '@src/common/flakeId';
+
+export function ticketMute(Router: Router) {
+  Router.post(
+    '/moderation/tickets/:id/mute',
+    authenticate(),
+    isModMiddleware(),
+
+    rateLimit({
+      name: 'ticket-mute-mod',
+      restrictMS: 60000,
+      requests: 60,
+    }),
+    route,
+  );
+}
+
+async function route(req: Request, res: Response) {
+  const id = parseInt(req.params.id as string);
+
+  const result = await prisma.ignoredTicket
+    .create({
+      data: {
+        userId: req.userCache.id,
+        ticketId: id,
+        id: generateId(),
+      },
+    })
+    .catch(() => {
+      return false;
+    });
+  if (!result) {
+    return res.status(400).json(generateError('You have already ignored this ticket!'));
+  }
+  return res.json({ success: true });
+}