[Bug]: Pre-built Automation - Linear issue triage assistant - does not work

[jpelletier1]

Operating System

macOS

Installation Method

npm (npx @openhands/agent-canvas or npm install -g @openhands/agent-canvas)

Agent Canvas Version

main

Bug Description

Issue: The pre-built automation Linear issue triage assistant does not appear to automatically respond to new issues created in Linear, even after OpenHands successfully creates the Automation from the prompt.

Steps to Reproduce

Repro:

Setup automation

• Go to Automate > "Linear issue triage assistant"
• Connect to Linear by copying/pasting your Linear API key
• Click submit to the pre-built prompt to start a conversation
• Observe OpenHands successfully create the automation (you'll see it listed under the Automate page, as seen in the screenshot). So far, everything seems to be working.

Create a test issue in Linear
After creating a test issue in Linear for the Agent Canvas to triage, nothing happens.

Actual Behavior

Agent never sees new issues created in Linear and never spawns a conversation to triage the issue.

Expected Behavior

Agent will automatically triage new issues in Linear, result in comments on the ticket or other changes (like labels added)

Relevant Logs

Screenshots

No response

Additional Context

Questions:

• Does Agent Canvas poll the Linear API at some frequency to check for new issues? Or what's the actual user expectation here? Can we document how 'event based' Automations are supposed to work in Agent Canvas?

[DevinVinson]

@jpelletier1 I was able to get the polling automation up and running by forcing my local to use this fix OpenHands/automation#144 . I found the issue by looking at the new logs modal that should be visible on any automation run. Can you see if you have any information in the activity log for that automation?

[tofarr]

I was able to get this working now...