❓ [SUPPORT] - Not able to load apps

[bluehax6]

I have read the detailed instructions for my platform

• I have read the detailed instructions on the main page (on the README)

Description

whenever I try to open a game in SamRewritten, it shows the error "Failed to Load App" and I don't know what this means or how to fix it.
I am on linux mint 22.2, and I have installed steam through the apt package steam-launcher

Other & screenshots

No response

[PaulCombal]

Hi, thank you for reaching out.

Can you please tell me what the logs are? The procedure how to do so is described on the Linux instruction section on the README

[bluehax6]

There is no output to the console

[bluehax6]

oh I also figured out that the "reset everything" button still works when I accidentally reset my achievements for tf2. oops! I was able to use the legacy release of sam rewritten to reunlock all my achievements.

[PaulCombal]

This is very strange, I will look into the issue when I have more time. In the meantime can you describe how you installed Steam exactly? That way I can try to recreate the issue.

Good thing the previous version is still working for you!

Thanks again

[bluehax6]

I used linux mint's built in software manager to install steam, which as far as I can tell uses the steam apt package to install the steam-launcher package.

[itsryzor]

I would like to pile onto this issue to say that I have the same problem. However, for me this issue apparently only happens with Stronghold Crusader 2 (appid: 232890). I'm on Kubuntu 24.04.3 LTS x86_64, with Steam installed through the steam_installer package in apt. Running SAM through the terminal only provides the following line:

[CLIENT] Response deserialization failed: invalid type: null, expected f32 at line 1 column 677

As was said above, "Reset everything" allows me to temporarily access this game's achievements, at the cost of any achievements I have right now. But as soon as I restart SAM or back out to the menu and reattach SAM to the game, I now get the Failed to load app. dialog again.

I tried using the legacy version of SAM which freezes indefinitely on this game.

[PaulCombal]

This is very valuable information, thanks. I will investigate the issue when I can work on this project again

[PaulCombal]

This seems to be working fine with Linux mint

Can you tell me if any of these files are on your system please @bluehax6 :

• ~/snap/steam/common/.local/share/Steam/linux64/steamclient.so",
• ~/.steam/debian-installation/linux64/steamclient.so",
• ~/.steam/sdk64/steamclient.so",
• ~/.steam/steam/linux64/steamclient.so",
• ~/.local/share/Steam/linux64/steamclient.so",
• ~/.steam/root/linux64/steamclient.so",

Also, do you have Steam Flatpak installed?

[PaulCombal]

Hi @itsryzor can you try to see what the message is now with the last version? If you want, feel free to open your own separate issue

[itsryzor]

Hi @itsryzor can you try to see what the message is now with the last version? If you want, feel free to open your own separate issue

[CLIENT] Response deserialization failed: invalid type: null, expected f32 at line 1 column 500
[CLIENT] Message: ission":0,"original_value":null,"float_value":null}},{"Integ
[CLIENT] Response type alloc::vec::Vecsamrewritten::backend::stat_definitions::StatInfo

On Stronghold Crusader 2 (appid: 232890). Interestingly, the column number appears to be random. I tried it 10 times with the numbers 500, 3210, 168, 2474, 653, 336, 1165, 2334, 3522, 2827.

Other games appear to either work normally with nothing printed to the terminal, or it prints:

IPC function call IClientUtils::GetSteamEnvironmentForApp took too long: 141 msec

Where the 141 is replaced with a random number. It still functions normally when this message appears.

[PaulCombal]

Many thanks @itsryzor , can you try again with the latest release? It should fix some issues including yours. Thanks again for your time!

[itsryzor]

It's fixed, thank you!

[vivalenta]

I may have the same problem or the same symptoms.
Error: "Failed to Load App"
OS: Linux Mint 22.2 x86_64
Steam Beta Branch: Stable Client
Steam Version: 1766451605

Logs:

[APP MANAGER] Error loading key value from path /home/vivalenta/.steam/debian-installation/appcache/stats/UserGameStatsSchema_220.bin: Io(Os { code: 2, kind: NotFound, message: "No such file or directory" })
[APP MANAGER] Error loading key value from path /home/vivalenta/.steam/debian-installation/appcache/stats/UserGameStatsSchema_220.bin: Io(Os { code: 2, kind: NotFound, message: "No such file or directory" })

And I really don't have such files or folders. But I do have these:

$ locate UserGameStatsSchema_220|xargs ls -lash
208K -rwxrwxr-x 1 vivalenta vivalenta 208K Dec 24 18:14 /home/vivalenta/.local/share/Steam/appcache/stats/UserGameStatsSchema_220.bin

[vivalenta]

Creating a link fixes the situation, but I'd like a software-based fix
Command: ln -s ~/.local/share/Steam ~/.steam/debian-installation