From 6a4d623bbd92b9e347a075c953d5158e6f2ac3f5 Mon Sep 17 00:00:00 2001
From: "promptless[bot]" <179508745+promptless[bot]@users.noreply.github.com>
Date: Mon, 26 Jan 2026 23:57:59 +0000
Subject: [PATCH 1/3] Add Getting Help page under Getting Started

---
 fern/docs.yml              |  6 +++++-
 fern/docs/getting-help.mdx | 17 +++++++++++++++++
 2 files changed, 22 insertions(+), 1 deletion(-)
 create mode 100644 fern/docs/getting-help.mdx

diff --git a/fern/docs.yml b/fern/docs.yml
index 31ce6d4..f00aed5 100644
--- a/fern/docs.yml
+++ b/fern/docs.yml
@@ -34,6 +34,8 @@ navigation:
           path: ./docs/getting-started.mdx
         - page: Core Concepts
           path: ./docs/core-concepts.mdx
+        - page: Getting Help
+          path: ./docs/getting-help.mdx
         - page: Pilot Overview
           hidden: true
           path: ./docs/pilot-guide.mdx
@@ -224,4 +226,6 @@ redirects:
   - source: "/promptless-1-0"
     destination: "/docs/getting-started/promptless-1-0"
   - source: "/github/adding-repos"
-    destination: "/docs/integrations/github-integration#adding-more-repos-after-installation"
\ No newline at end of file
+    destination: "/docs/integrations/github-integration#adding-more-repos-after-installation"
+  - source: "/support"
+    destination: "/docs/getting-started/getting-help"
\ No newline at end of file
diff --git a/fern/docs/getting-help.mdx b/fern/docs/getting-help.mdx
new file mode 100644
index 0000000..942879c
--- /dev/null
+++ b/fern/docs/getting-help.mdx
@@ -0,0 +1,17 @@
+---
+title: Getting Help
+---
+
+## Contact Us
+
+<CardGroup cols={2}>
+  <Card title="Email Support" icon="fa-regular fa-envelope" href="mailto:help@gopromptless.ai">
+    Questions, feedback, or troubleshooting.
+  </Card>
+  
+  <Card title="Slack Connect" icon="fa-brands fa-slack">
+    During onboarding, we set up a shared Slack channel between your team and ours for direct support.
+  </Card>
+</CardGroup>
+
+

From 0d56c21cd314b5da258c22125959a708fa2b589e Mon Sep 17 00:00:00 2001
From: "promptless[bot]" <179508745+promptless[bot]@users.noreply.github.com>
Date: Tue, 27 Jan 2026 00:06:31 +0000
Subject: [PATCH 2/3] Sync documentation updates

---
 fern/docs/getting-help.mdx | 6 ++++--
 1 file changed, 4 insertions(+), 2 deletions(-)

diff --git a/fern/docs/getting-help.mdx b/fern/docs/getting-help.mdx
index 942879c..cca6f5c 100644
--- a/fern/docs/getting-help.mdx
+++ b/fern/docs/getting-help.mdx
@@ -2,11 +2,13 @@
 title: Getting Help
 ---
 
+Find support resources and contact options below.
+
 ## Contact Us
 
 <CardGroup cols={2}>
-  <Card title="Email Support" icon="fa-regular fa-envelope" href="mailto:help@gopromptless.ai">
-    Questions, feedback, or troubleshooting.
+  <Card title="Email Support" icon="fa-regular fa-envelope">
+    Questions, feedback, or troubleshooting—reach us at help@gopromptless.ai.
   </Card>
   
   <Card title="Slack Connect" icon="fa-brands fa-slack">

From 184ac4cfc9d672ca38c09a78ce1171f43def816b Mon Sep 17 00:00:00 2001
From: "promptless[bot]" <179508745+promptless[bot]@users.noreply.github.com>
Date: Tue, 27 Jan 2026 00:10:31 +0000
Subject: [PATCH 3/3] Sync documentation updates

---
 fern/docs/getting-help.mdx | 2 +-
 1 file changed, 1 insertion(+), 1 deletion(-)

diff --git a/fern/docs/getting-help.mdx b/fern/docs/getting-help.mdx
index cca6f5c..32b9d25 100644
--- a/fern/docs/getting-help.mdx
+++ b/fern/docs/getting-help.mdx
@@ -2,7 +2,7 @@
 title: Getting Help
 ---
 
-Find support resources and contact options below.
+Have questions or need assistance? We're here to help.
 
 ## Contact Us