Skip to content

SUPPORT.md

Latest commit

 

History

History
41 lines (30 loc) · 1.8 KB

SUPPORT.md

File metadata and controls

41 lines (30 loc) · 1.8 KB
Raw

Support

How to get help with SafeGuard Panel, depending on what you need.

🆓 Community support (free)

  • Bugs & feature requests → open an issue. Please use the templates and include your OS, panel version, and logs.
  • Install & how-to questions → start with the README and the built-in knowledgebase inside the panel (every page has contextual help).
  • Security vulnerabilities → do not open a public issue; follow SECURITY.md for private disclosure.

Community support is best-effort by the maintainers and other hosts. There's no guaranteed response time on free channels.

💼 Priority support & managed hosting (paid)

If you run a hosting business and need guaranteed response times, hands-on help, migrations, or someone to run the infrastructure for you:

🤝 Licensing the panel (OEM / redistribution)

Running a hosting company and selling reseller hosting is free. Selling or distributing the panel itself — bundling it into your own product, reselling it, or shipping it to your customers — requires a written license first. See LICENSE §11 and email support@safeguardpanel.ca.

❓ Which channel?

You are… Go to
Reporting a bug GitHub issue (bug template)
Requesting a feature GitHub issue (feature template)
Reporting a security hole SECURITY.md (private)
A paying customer needing help support@safeguardpanel.ca
Wanting managed hosting safeguardpanel.ca
Wanting to resell/redistribute the panel support@safeguardpanel.ca