12.0 - Release notes

[kirstiaa]

12.0 - Release notes

(Create new main folder for 12, change the main index, etc.)

New pricing model starts from 11.06.2016

Core & Sales

• MS Graph shipped (not to be mentioned in the Release notes)
• Entra login - for E-mail connectivity/User setup (not to be mentioned in the Release notes)

Service

• ?
• Coming ?:
  • Spam filter - need more info from Kari
  • 12.1 - Webhooks - maintain Webhooks - to make it easier to create, edit and maintain them in Admin

Marketing

• Nothing new - mostly behind feature toggles or bug fixes.
• Coming: Form improvements
  • Consent management TBD - Simplify the consent and subscription management component
  • Pilot 11.13 - Custom styling with AI - Pilot with AI Lab - Add an url, AI analysis the web site's style and styles the form for you + AI Styling for quick, effortless design - FT: FormStyle + CopilotFormStyle
  • Dynamic forms - 12.1? - Conditional fields are form fields that appear of change based on what someone selects earlier in the form + You only ask relevant follow-up questions, not everything
  • Pilot 12.1? - Form with Conditional fields

Admin

• Nothing new

Mobile CRM

Release Mobile CRM 11.1.12

• Reply to a single message in Request
• Support CRM Suite (new lisense model)
• Outlook Sync support

Community

• AI Search - soon/published?

Developer portal

• ?

Appstore

• ?
• Pilot still? Lyyti Event integration - 16.mar tests in ONE - 18.mar 2 customers (early adopters)
  Userfull links:
  • https://help.lyyti.com/hc/en-us/articles/33759222052498-Superoffice-integration
  • Community Article (hør med Emily om denne er klar eller ikke)

Integration

• SuperOffice for Outlook - Shared mailbox
• Sofo - Pin the panel in new e-mail
• Docs is updated

Pilot programs

• Pilot - AI Lab - end, soon GA after summer
• Pilot – AI styling on Forms (AI Lab)
• Pilot - SuperOffice for Teams (comming to an end, but GA not yet)
• ? Pilot - Copilot Service (AI Lab)
• GA - no pilot - Synchronizer & SuperOffice Diary Pilot (16.02.2026): Synchronizer: See attendees and don't lose edits.
• AI Lab - update link to: https://community.superoffice.com/en/product-releases/pilot-programs/current-pilot-programs/ai-lab/

Decision about new features within a Pilot program

Pilot info and release of new features:

• Userflow: Depends if it's mentioned and if on for all or just FT=on
• Community: Pilot article will get updated with new features, by pm's or Frode
• Docs: No mentions
• Release notes: Pilot section only + Nothing before GA

When GA:

• Add release notes to Docs
• Add Learn/Help docs to Docs
• Add flows/launchers in Userflow if needed
• Create a community article if needed

End of life

• MailLink?

Help

• SOFO docs update
• Remove of Onsite on Learn content
• New folder on help.superoffice.com for 11 – Help dispatcher should be pushed to Stage + Prod when all online customers have gotten 12.0

Userflow

• Marketing Forms improvement – 1 flow + 3 launchers publish the 11.May
• Request relations – Remove of A/B testing on 1 flow + 2 launchers the 11.May

Release notes | Docs

• Create new release 12 folders