diff --git a/docs/media/loc/en/mobile/mobile-crm-move-add-button.png b/docs/media/loc/en/mobile/mobile-crm-move-add-button.png
new file mode 100644
index 00000000000..8a7770fe6fd
Binary files /dev/null and b/docs/media/loc/en/mobile/mobile-crm-move-add-button.png differ
diff --git a/docs/media/loc/en/mobile/mobile-crm-request-message-single-reply.png b/docs/media/loc/en/mobile/mobile-crm-request-message-single-reply.png
new file mode 100644
index 00000000000..c24046c9873
Binary files /dev/null and b/docs/media/loc/en/mobile/mobile-crm-request-message-single-reply.png differ
diff --git a/docs/media/loc/en/request/requests-list-mark-spam-context-menu.png b/docs/media/loc/en/request/requests-list-mark-spam-context-menu.png
new file mode 100644
index 00000000000..42f62c0d75c
Binary files /dev/null and b/docs/media/loc/en/request/requests-list-mark-spam-context-menu.png differ
diff --git a/release-notes/12/index.md b/release-notes/12/index.md
new file mode 100644
index 00000000000..c32d77eeae1
--- /dev/null
+++ b/release-notes/12/index.md
@@ -0,0 +1,50 @@
+---
+uid: release-notes-12
+title: What's new in SuperOffice 12
+description: Release notes. What's new in SuperOffice 12
+keywords: SuperOffice CRM 12
+author: kirstiaa
+date: 06.01.2026
+version: 12
+content_type: release-notes
+audience: person
+audience_tooltip: SuperOffice CRM
+language: en
+---
+
+# What's new in SuperOffice 12
+
+## Summary of highlights
+
+**SuperOffice 12** - a new main version of SuperOffice CRM where we focus on AI to become part of how you work every day.
+
+From this version, all feature updates are available to SuperOffice Online customers only. Onsite installations will receive security updates only.
+
+## Feature updates
+
+### 12.0 (01.06.2026)
+
+* [Spam classification on requests][10] in Service
+
+## Pilot programs
+
+Some features are available to selected customers as part of ongoing pilots. See the [pilot program overview][1] for more details.
+
+## Related content
+
+* [Mobile CRM version 11.1][2]
+* [Product integrations release overview][3]
+* [SuperOffice App Store][4]
+* [New or updated App Store apps][5]
+* [Release notes in the Community][6]
+
+
+[1]: ../index.md#pilot
+[2]: ../mobile/index.md
+[3]: ../integrations/index.md
+[4]: https://appstore.superoffice.com/
+[5]: https://appstore.superoffice.com/Category/new-and-updated
+[6]: https://community.superoffice.com/en/product-releases/release-notes/
+[10]: service/12.0-update.md
+
+
diff --git a/release-notes/12/service/12.0-update.md b/release-notes/12/service/12.0-update.md
new file mode 100644
index 00000000000..b30e71e5f84
--- /dev/null
+++ b/release-notes/12/service/12.0-update.md
@@ -0,0 +1,38 @@
+---
+uid: news-service-12.0
+title: Service 12.0 update
+description: Release notes. What's new in SuperOffice Service 12.0
+keywords: request, ticket, Service, spam, classification
+author: kirstiaa
+date: 06.01.2026
+version: 12.0
+content_type: release-notes
+category: Service
+audience: person
+audience_tooltip: SuperOffice CRM
+language: en
+---
+
+# Service 12.0 update
+
+## Spam classification on requests
+
+The **Mark as Spam** action lets users classify fraudulent or unwanted requests. Spam requests are excluded from all views, searches, reports, and selections.
+
+You'll see **Mark as Spam** in the context menu for requests in your lists, in the **Task** menu on one request, and in the Task menu on request selections.
+
+Once you select **Mark as Spam**, a confirmation dialog (Yes/No) appears to confirm that you want to set the request(s) as spam.
+
+![Request list showing the Mark as spam context menu -screenshot][img1]
+
+* Only users with the **Can mark requests as SPAM** functional right can classify requests. The right is configured by an administrator per [role][1] in Settings and maintenance.
+
+* Requests marked as spam move to the **Recycle bin**, where you can **restore** them if needed. Find the **Recycle bin** in your **Personal settings** menu.
+
+* The spam requests are **permanently deleted** from the Recycle bin after a configurable period. The default is 14 days.
+
+
+[1]: ../../../docs/en/admin/user-management/role/functional-rights.md
+
+
+[img1]: ../../../docs/media/loc/en/request/requests-list-mark-spam-context-menu.png
diff --git a/release-notes/12/service/index.md b/release-notes/12/service/index.md
new file mode 100644
index 00000000000..7813825ea4b
--- /dev/null
+++ b/release-notes/12/service/index.md
@@ -0,0 +1,21 @@
+---
+uid: news-service-12
+title: What's new in SuperOffice Service 12
+description: Release notes. What's new in SuperOffice Service 12
+keywords: SuperOffice Service, request
+author: kirstiaa
+date: 06.01.2026
+version: 12
+content_type: release-notes
+category: service
+audience: person
+audience_tooltip: SuperOffice Service
+language: en
+---
+
+# New and improved Service
+
+* [Spam classification on requests (12.0)][0]
+
+
+[0]: 12.0-update.md
diff --git a/release-notes/12/toc.yml b/release-notes/12/toc.yml
new file mode 100644
index 00000000000..d1b80fa2e21
--- /dev/null
+++ b/release-notes/12/toc.yml
@@ -0,0 +1,33 @@
+items:
+- name: Introduction
+ href: index.md
+#- name: Core CRM
+# href: core-crm/index.md
+# items:
+# - name: 12.x update
+# href: core-crm/12.x-update.md
+#- name: Sales
+# href: sale/index.md
+# items:
+# - name: 12.x update
+# href: sale/12.x-update.md
+- name: Service
+ href: service/index.md
+ items:
+ - name: 12.0 update
+ href: service/12.0-update.md
+#- name: Marketing
+# href: marketing/index.md
+# items:
+# - name: 12.x update
+# href: marketing/12.x-update.md
+#- name: Settings and Maintenance
+# href: admin/index.md
+# items:
+# - name: 12.x update
+# href: admin/12.x-update.md
+#- name: API
+# href: api/index.md
+# items:
+# - name: 12.x update
+# href: api/12.x-update.md
\ No newline at end of file
diff --git a/release-notes/index.md b/release-notes/index.md
index 7f0357d9d7f..74b5275a2fb 100644
--- a/release-notes/index.md
+++ b/release-notes/index.md
@@ -1,9 +1,9 @@
---
uid: release-notes
title: What's new in SuperOffice
-description: Release notes. Here you will find all the small and big changes that has been released for SuperOffice in the different versions.
+description: Release notes. Here you will find all the small and big changes that have been released for SuperOffice in the different versions.
author: kirstiaa
-date: 04.28.2026
+date: 06.01.2026
content_type: release-note
audience: person
audience_tooltip: SuperOffice CRM
@@ -12,14 +12,15 @@ language: en
# What's new in SuperOffice
-Here you will find all the small and big changes that has been released for SuperOffice in the different versions. We aim to give you an understanding on why we have created the feature and function and how to use it. Hope you will find this inspiring and try out our new functionality.
+Here you will find all the small and big changes that have been released for SuperOffice in the different versions. We aim to give you an understanding on why we have created the feature and function and how to use it. Hope you will find this inspiring and try out our new functionality.
## SuperOffice CRM versions
-The latest SuperOffice Online release is [**version 11.13**][11] - 04.05.2026.
+The latest SuperOffice Online release is [**version 12.0**][9] - 01.06.2026.
Recent versions:
+* [12.0 and newer][9]
* [11.1 - 11.13][11]
* [10.5][10]
@@ -31,15 +32,28 @@ The latest onsite release is **11.13** - 13.05.2026. See the [version history][1
## Mobile CRM versions
-The latest release is [**version 11.1.11**][7] - 17.04.2026.
+The latest release is [**version 11.1.12**][7] - 20.05.2026.
## Product integrations
Different integration components are released on separate schedules. See the [integration release overview][12] for the latest versions.
+## Ongoing pilot programs
+
+We use **pilot programs** to assess how well the features and functions meet our users' **needs and expectations**, to collect feedback, and identify potential problems. The feedback from the pilot phase is valuable for refining the features and functions in SuperOffice. It helps us address any issues or concerns before releasing them to all our users. For more details, see our [overview of pilot programs][17].
+
+* [SuperOffice Online Replication: Stream CRM data to own infrastructure][16] (available from 13.02.2026)
+* [AI styling for Form][16] (available from 11.13 - 28.04.2026)
+* [SuperOffice Service - Custom objects][22] (available from 10.3.4 - 09.04.2024)
+* [SuperOffice CRM - AI Lab][21] (available from 10.3.2 - 20.02.2024)
+* [SuperOffice Service - New Service Request][16] (available on demand from 10.2.1 - 27.01.2023)
+* [Forms - Custom styling][16] (available from 11.8 - 13.01.2026 - Generally available from 11.11 (17.03.2026))
+* [Synchronizer: See attendees and don't lose edits][16] (available from Synchronizer - 16.02.2026 - Generally available from (13.05.2026))
+
## Developer Portal
-* 12.11 (25.02.2026): App Store information visible with a standard application, Required Partner profile feedback before publish to stage
+* 2.13 (15.05.2026): LinkedIn link preview, Notify partners before tenant deletion
+* 2.11 (25.02.2026): App Store information visible with a standard application, Required Partner profile feedback before publish to stage
* 2.9 (17.12.2025): Refactored log section, Export list of tenants
* 2.8 (17.11.2025): Refreshed and modernized user interface
* 2.7 (04.11.2025): Improved categorization
@@ -53,22 +67,11 @@ Different integration components are released on separate schedules. See the [in
## User guides
-* [SuperOffice version 11 User guide][15] (available in six languages)
+* [SuperOffice version 12 User guide][15] (available in six languages)
* [SuperOffice for Outlook User guide][13] (English only)
* [SuperOffice Mobile CRM User guide][14] (English only)
* [SuperNotes Integration][20] (English only)
-## Ongoing pilot programs
-
-We use **pilot programs** to assess how well the features and functions meet our users' **needs and expectations**, to collect feedback, and identify potential problems. The feedback from the pilot phase is valuable for refining the features and functions in SuperOffice. It helps us address any issues or concerns before releasing them to all our users. For more details, see our [overview of pilot programs][17].
-
-* [Synchronizer: See attendees and don't lose edits][16] (available from Synchronizer v.117 - 16.02.2026)
-* [SuperOffice Online Replication: Stream CRM data to own infrastructure][16] (available from 13.02.2026)
-* [SuperOffice Service - Custom objects][22] (available from 10.3.4 - 09.04.2024)
-* [SuperOffice CRM - AI Lab][21] (available from 10.3.2 - 20.02.2024)
-* [SuperOffice Service - New Service Request][16] (available on demand from 10.2.1 - 27.01.2023)
-* [Forms - Custom styling][16] (available from 11.8 - 13.01.2026 - Generally available from 11.11 (17.03.2026))
-
## How to navigate this content
![What's new -screenshot][img4]
@@ -89,6 +92,7 @@ We use **pilot programs** to assess how well the features and functions meet our
[7]: mobile/index.md
+[9]: 12/index.md
[10]: 10.5/index.md
[11]: 11/index.md
[12]: integrations/index.md
diff --git a/release-notes/integrations/index.md b/release-notes/integrations/index.md
index 42afc218d94..0587d86c64b 100644
--- a/release-notes/integrations/index.md
+++ b/release-notes/integrations/index.md
@@ -2,50 +2,59 @@
uid: release-notes-integrations
title: Product integration updates
description: Release notes. What's new in SuperOffice Integrations
-keywords: integration, app, appstore
+keywords: integration, app, AppStore, product release
author: kirstiaa
-date: 04.28.2026
+date: 05.26.2026
content_type: release-note
audience: person
audience_tooltip: SuperOffice CRM
+language: en
---
-# Product integration updates
+# What's new in Product integration
-
-Documentation for all SuperOffice integrations is available at [docs.superoffice.com/integrations][26].
-
-## Office integrations
+## Product integrations updates
-* [SuperNotes integration guide][43]
-* [Zapier - Breaking changes and improvements (3.5)][15]
-* [Video meetings - Set configurations - Prefer direct link to Microsoft Teams (2.9)][13]
-* [SuperOffice for Outlook update – Action required (6.0)][1]
+* [SuperOffice for Outlook - Shared mailbox, Pin the SuperOffice side panel, Archive attachments does not contain images][3] - 6.3 (11.05.2026)
+* [SuperOffice WebTools guide][21] - (04.05.2026)
+* [SuperNotes integration guide][43] - (04.02.2026)
+* [Zapier - Breaking changes and improvements][15] - 3.5 (09.10.2025)
+* [Video meetings - Set configurations - Prefer direct link to Microsoft Teams][13] - 2.9 (01.09.2025)
-> [!NOTE]
-> **Zapier - Breaking changes:** Starting from version 3.5, the API response structure changes because id, body, and attachments are now moved under the new message property.
+Documentation for all SuperOffice integrations is available at [docs.superoffice.com/integrations][26].
### Product releases
-[Current released versions][6]
+Current version: For the latest version numbers and release details for all products, see [Product releases][6] on Community.
-* [ConnectERP][6] 156.0 (13.04.2026)
-* [DataBridge][6] 156.0 (13.04.2026)
-* [Panels][6] 70.0 (14.04.2026)
-* [SharePoint Documents][25] 3.7 (16.04.2026)
-* [SuperOffice Copilot][27] 1.9 (11.09.2025)
-* [SuperOffice for Gmail][24] 3.0 (24.02.2026)
-* [SuperOffice for Outlook][23] 6.2.0 (22.04.2026)
-* [Synchronizer][6] 121.0 (21.04.2026)
-* [Video Meetings][22] 2.11 (16.03.2026)
-* [WebTools for Mac][21] 13.2 (30.11.2025)
-* [WebTools for Windows][21] 13.2.3 (08.04.2026)
-* [Zapier][20] 3.5.7 (16.5.2026)
+* ConnectERP - 157.0 (20.05.2026)
+* DataBridge - 157.0 (20.05.2026)
+* Panels - 71.0 (20.05.2026)
+* SharePoint Documents - 3.7 (16.04.2026)
+* Slack Notify - 12.0 (21.05.2026)
+* SuperOffice Copilot - 1.11 (17.09.2025)
+* SuperOffice for Gmail - 3.0 (24.02.2026)
+* SuperOffice for Mailchimp - 12.0 (19.05.2026)
+* SuperOffice for Outlook - 6.3.0 (11.05.2026)
+* SuperOffice for Teams - 1.0.0 (19.05.2026)
+* SuperOffice for Trello - 11.0 (21.11.2025)
+* SuperOffice for Wordpress - 11.0 (21.11.2026)
+* SuperOffice MailLink - 13.1.61 (30.01.2026)
+* Synchronizer - 123.0 (20.05.2026)
+* Teams Notify - 12.0 (18.05.2026)
+* Video Meetings - 2.12 (29.04.2026)
+* Webex Notify - 12.0 (19.05.2026)
+* WebTools for Mac - 13.2 (30.11.2025)
+* WebTools for Windows - 13.2.3 (08.04.2026)
+* Zapier - 3.5.7 (16.05.2026)
## SuperOffice App Store
See all the [new or updated apps][2]
+* [Lyyti & SuperOffice integration][61] from Lyyti (16.03.2026)
+* [Unimicro by Syncify][60] from Syncify AB (08.05.2026)
+* [SuperNotes][41] from SuperOffice AS (04.05.2026)
* [Business NXT by Syncify][37] from Syncify AB (21.04.2026)
* [ConnectERP for Business NXT][17] from SuperOffice AS (21.04.2026)
* [ConnectERP for Fortnox][44] from SuperOffice AS (21.04.2026)
@@ -67,7 +76,6 @@ See all the [new or updated apps][2]
* [SharePoint Documents][46] from SuperOffice AS (19.03.2026)
* [DataBridge for SuperOffice][45] from SuperOffice AS (16.03.2026)
* [Oneflow for SuperOffice][33] from Oneflow AB (04.03.2026)
-* [SuperNotes][41] from SuperOffice AS (04.02.2026)
* [LeadX 360 AI][42] from LeadX Software GmbH (01.02.2026)
* [Fortnox by Syncify][36] from Syncify AB (18.12.2025)
* [Microsoft Business Central by Syncify][38] from Syncify AB (18.12.2025)
@@ -76,22 +84,16 @@ See all the [new or updated apps][2]
* [Panels for SuperOffice][35] from SuperOffice AS (01.12.2025)
-[1]: sofo/6.0-update.md
[2]: https://appstore.superoffice.com/Category/new-and-updated
+[3]: sofo/6.3-update.md
[6]: https://community.superoffice.com/en/product-releases/release-notes/
[13]: video-meetings/2.9-update.md
[15]: https://community.superoffice.com/en/support-faqs/faq/zapier-integration-version-3.5-changes-in-request-properties?utm_medium=docs&utm_source=release%20notes&utm_campaign=integration
[16]: https://appstore.superoffice.com/superoffice-as/connecterp-for-visma-net
-[17]:https://appstore.superoffice.com/superoffice-as/connecterp-for-businessnxt
+[17]: https://appstore.superoffice.com/superoffice-as/connecterp-for-businessnxt
[19]: https://appstore.superoffice.com/superoffice-as/connecterp-for-tripletex
-[20]: ../../integrations/zapier/index.md
[21]: ../../integrations/webtools/index.md
-[22]: ../../integrations/video-meetings/index.md
-[23]: ../../integrations/superoffice-for-outlook/index.md
-[24]: ../../integrations/gmail-link/index.md
-[25]: ../../integrations/sharepoint-documents/index.md
[26]: ../../integrations/index.yml
-[27]: ../../docs/en/ai/learn/copilot.md
[33]: https://appstore.superoffice.com/oneflow-ab/oneflow-for-superoffice?utm_medium=docs&utm_source=release%20notes&utm_campaign=11.8
[34]: https://appstore.superoffice.com/salesscreen/salesscreen-integration?utm_medium=docs&utm_source=release%20notes&utm_campaign=11.8
[35]: https://appstore.superoffice.com/superoffice-as/panels-for-superoffice?utm_medium=docs&utm_source=release%20notes&utm_campaign=11.8
@@ -118,5 +120,7 @@ See all the [new or updated apps][2]
[56]: https://appstore.superoffice.com/syncify-ab/e-conomic-by-syncify
[57]: https://appstore.superoffice.com/syncify-ab/poweroffice-by-syncify
[58]: https://appstore.superoffice.com/syncify-ab/microsoft-business-central-by-syncify
+[60]: https://appstore.superoffice.com/syncify-ab/unimicro-by-syncify
+[61]: https://appstore.superoffice.com/lyyti/lyyti-superoffice-integration
diff --git a/release-notes/integrations/sofo/6.3-update.md b/release-notes/integrations/sofo/6.3-update.md
new file mode 100644
index 00000000000..2b6022fe922
--- /dev/null
+++ b/release-notes/integrations/sofo/6.3-update.md
@@ -0,0 +1,47 @@
+---
+uid: news-sofo-6.3
+title: SuperOffice for Outlook 6.3 update
+description: Release notes. What's new SuperOffice for Outlook in 6.3
+keywords: shared mailbox, side panel, pin, archive attachment
+author: kirstiaa
+date: 05.11.2026
+version: 6.3
+content_type: release-notes
+category: email
+topic: outlook
+platform: outlook
+audience: person
+audience_tooltip: SuperOffice CRM
+index: true
+language: en
+---
+
+# SuperOffice for Outlook 6.3 update
+
+[Read more about SuperOffice for Outlook][1]
+
+## Use SuperOffice for Outlook in a shared mailbox
+
+Teams that manage customer communication from a shared inbox can use SuperOffice side panel directly from that mailbox. A shared inbox often means CRM context gets lost. Shared mailbox support brings the SuperOffice side panel into the shared inbox, so customer information and archiving are available where the work happens.
+
+Open the SuperOffice side panel from any shared mailbox in Outlook to access CRM data and archive emails as usual. Note that a Microsoft 365 administrator may need to grant consent before the feature is available to users. If consent is missing, users are guided through the approval workflow on first use.
+
+## New email - Pin the SuperOffice side panel
+
+Keeping CRM context visible while composing an email is possible. The SuperOffice panel can be pinned when writing a new message. Without it, switching between composing and checking CRM information means losing focus mid-draft.
+
+Pin the panel from the SuperOffice side panel header when a new email is open. With the panel in view and the Archive toggle enabled by default, it also serves as a natural reminder to save the email before sending.
+
+## Archive attachments - List does not contain images
+
+Only relevant file attachments appear when archiving documents from an email, as signature images are filtered out automatically. This makes it faster to find and select the files that actually matter.
+
+Open an email, click to archive documents, and the list shows only real attachments.
+
+See more details for the release for [SuperOffice for Outlook][2] in Community.
+
+
+[1]: ../../../integrations/superoffice-for-outlook/index.md
+[2]: https://community.superoffice.com/en/product-releases/release-notes/release-details/?release=SuperOffice_for_Outlook_6.3.0
+
+
diff --git a/release-notes/integrations/sofo/index.md b/release-notes/integrations/sofo/index.md
index 788843f4776..75a74d2debb 100644
--- a/release-notes/integrations/sofo/index.md
+++ b/release-notes/integrations/sofo/index.md
@@ -4,15 +4,15 @@ title: What's new in SuperOffice for Outlook
description: Release notes for the SuperOffice for Outlook integration.
keywords: Outlook add-in, sofo
author: SuperOffice AS – Product and Engineering
-date: 01.21.2025
-version: 6.0
+date: 05.11.2026
+version: 6.3
content_type: release-note
category: email
topic: outlook
platform: outlook
audience: person
audience_tooltip: SuperOffice CRM
-redirect_from:
+redirect_from:
- /release-notes/10.5/office-integrations/
- /release-notes/10.0/office-integrations/
- /release-notes/10.0/office-integrations/10.0.6-update
@@ -26,12 +26,20 @@ redirect_from:
# What's new in SuperOffice for Outlook
-* [SuperOffice for Outlook update – Action required (6.0)][1]
-* [SuperOffice for Outlook - Onsite and Cloud installation (3.1)][2]
-* [Five new UI languages available – SuperOffice 10.0.6 (02.22.2022)][3]
-* [Filter on search when linking to sale and project (2.5)](#filter-on-search-when-linking-to-sale-and-project-25)
-* [Search for a company will show department (2.4)](#search-for-a-company-will-show-department-24)
-* [Saving contact details with more fields (2.3)](#saving-contact-details-with-more-fields-23)
+* SuperOffice for Outlook - version 6
+ * [Use SuperOffice for Outlook in a shared mailbox][4] - 6.3 (11.05.2026)
+ * [New email - Pin the SuperOffice side panel][4] - 6.3 (11.05.2026)
+ * [Archive attachments - List does not contain images][4] - 6.3 (11.05.2026)
+ * [SuperOffice for Outlook update – Action required][1] - 6.0 (21.01.2025)
+
+* SuperOffice for Outlook - version 3
+ * [SuperOffice for Outlook - Onsite and Cloud installation][2] - 3.1 (30.08.2023)
+ * [Five new UI languages available – SuperOffice][3] - 10.0.6 (02.22.2022)
+
+* SuperOffice for Outlook - version 2
+ * [Filter on search when linking to sale and project (2.5)](#filter-on-search-when-linking-to-sale-and-project-25)
+ * [Search for a company will show department (2.4)](#search-for-a-company-will-show-department-24)
+ * [Saving contact details with more fields (2.3)](#saving-contact-details-with-more-fields-23)
## Older releases
@@ -69,6 +77,7 @@ With the add-in, you can:
[1]: 6.0-update.md
[2]: 3.1-update.md
[3]: ../../10.0/core-crm/10.0.6-update.md
+[4]: 6.3-update.md
[img1]: media/img100.jpg
diff --git a/release-notes/integrations/toc.yml b/release-notes/integrations/toc.yml
index 82da39735ef..338b182af99 100644
--- a/release-notes/integrations/toc.yml
+++ b/release-notes/integrations/toc.yml
@@ -9,6 +9,8 @@ items:
- name: SuperOffice for Outlook
href: sofo/index.md
items:
+ - name: 6.3 update
+ href: sofo/6.3-update.md
- name: 6.0 update
href: sofo/6.0-update.md
- name: 3.1 update
@@ -26,4 +28,4 @@ items:
- name: 8.5 R11 update
href: mail-link/8.5-R11-update.md
- name: 8.5 R14 update
- href: mail-link/8.5-R14-update.md
\ No newline at end of file
+ href: mail-link/8.5-R14-update.md
diff --git a/release-notes/mobile/11.1.12-update.md b/release-notes/mobile/11.1.12-update.md
new file mode 100644
index 00000000000..607a29ec1d1
--- /dev/null
+++ b/release-notes/mobile/11.1.12-update.md
@@ -0,0 +1,49 @@
+---
+uid: news-mobile-crm-11.1.12
+title: Mobile CRM 11.1.12 update
+description: Release notes. What's new in SuperOffice Mobile CRM 11.1.12
+keywords: Mobile CRM, request reply, move button, biometric login
+author: kirstiaa
+date: 05.20.2026
+version: 11.1.12
+content_type: release-notes
+category: Mobile CRM
+audience: person
+audience_tooltip: SuperOffice Mobile CRM
+language: en
+---
+
+# Mobile CRM 11.1.12 update
+
+## Requests - Reply to a single message
+
+Stay in context by replying to any individual message in a request thread, including to external contacts not registered in SuperOffice CRM.
+
+Long request threads can involve multiple contacts, and not every reply belongs to all of them.
+
+Open a request in Mobile CRM and tap any message to **reply directly** to it. When you reply, you choose exactly which contacts receive your response, internal or external, so the right people stay in the loop, even when you're working on the go.
+
+![Request reply to a single message -app-screen][img1]
+
+## Move the + button (New button)
+
+Keep important content visible by **moving the + button** away from wherever it overlaps your work. The + button sits in the lower-right corner by default, useful but easy to move if it overlaps content you need to see.
+
+Look for the + button in the lower-right corner of most screens. Press and hold it, then **drag it** to a position that works better for you. For example, if you're often reading content in the lower-right corner, move the button to the left side instead.
+
+![New button - Move the + button -app-screen][img2]
+
+> [!NOTE]
+> The position is saved per device. If you use both a mobile and a tablet, move the button on each device separately.
+
+## Biometric login for Mobile CRM
+
+Log in to Mobile CRM with your fingerprint or face ID - no password needed. Passwords and two-factor authentication add friction to every login, especially on mobile.
+
+The option appears automatically when you open Mobile CRM for the first time after updating. Tap **Yes** when prompted to **enable fingerprint** or face ID login.
+
+
+
+
+[img1]: ../../docs/media/loc/en/mobile/mobile-crm-request-message-single-reply.png
+[img2]: ../../docs/media/loc/en/mobile/mobile-crm-move-add-button.png
diff --git a/release-notes/mobile/index.md b/release-notes/mobile/index.md
index a0a35bad58e..a1bf5e95dbe 100644
--- a/release-notes/mobile/index.md
+++ b/release-notes/mobile/index.md
@@ -4,7 +4,7 @@ title: New and improved SuperOffice Mobile CRM
description: Release notes. What's new in SuperOffice mobile CRM
keywords: SuperOffice Mobile CRM, mobile app, mobile
author: kirstiaa
-date: 03.17.2026
+date: 05.20.2026
version: 11.1
content_type: release-note
platform: mobile
@@ -20,6 +20,9 @@ audience_tooltip: SuperOffice Mobile CRM
## Version 11.1
+* [Requests - Reply to a single message (11.1.12)][46]
+* [Move the + button (New button) (11.1.12)][46]
+* [Biometric login for Mobile CRM (11.1.12)][46]
* [Request - Summarize messages (11.1.10)][45]
* [Company - Indicators for country and stop (11.1.9)][44]
* [Lead categorization - Automatic update of category on sale sold or lost (11.1.9)][44]
@@ -108,5 +111,6 @@ audience_tooltip: SuperOffice Mobile CRM
[43]: 11.1.7-update.md
[44]: 11.1.9-update.md
[45]: 11.1.10-update.md
+[46]: 11.1.12-update.md
[51]: https://community.superoffice.com/en/product-releases/release-notes/release-details/?release=Mobile_CRM_11.0.0
[52]: ../../docs/en/mobile/superoffice-mobile/index.md
diff --git a/release-notes/mobile/toc.yml b/release-notes/mobile/toc.yml
index fb69143d763..b180a8ccf90 100644
--- a/release-notes/mobile/toc.yml
+++ b/release-notes/mobile/toc.yml
@@ -1,6 +1,8 @@
items:
- name: Release overview
href: index.md
+- name: 11.1.12
+ href: 11.1.12-update.md
- name: 11.1.10
href: 11.1.10-update.md
- name: 11.1.9
diff --git a/release-notes/toc.yml b/release-notes/toc.yml
index 093e723c949..4c5ad0e1b3d 100644
--- a/release-notes/toc.yml
+++ b/release-notes/toc.yml
@@ -1,15 +1,12 @@
items:
- name: Introduction
href: index.md
+- name: SuperOffice 12
+ href: 12/toc.yml
+ topicHref: 12/index.md
- name: SuperOffice 11
href: 11/toc.yml
topicHref: 11/index.md
-- name: SuperOffice 10.5
- href: 10.5/toc.yml
- topicHref: 10.5/index.md
-- name: SuperOffice 10.3
- href: 10.3/toc.yml
- topicHref: 10.3/index.md
- name: Mobile CRM (app)
href: mobile/toc.yml
topicHref: mobile/index.md
@@ -18,6 +15,12 @@ items:
topicHref: integrations/index.md
- name: Older
items:
+ - name: SuperOffice 10.5
+ href: 10.5/toc.yml
+ topicHref: 10.5/index.md
+ - name: SuperOffice 10.3
+ href: 10.3/toc.yml
+ topicHref: 10.3/index.md
- name: SuperOffice 10.2
href: 10.2/toc.yml
topicHref: 10.2/index.md