The problem
Esri clients are unable to connect to the Open SGID. The common error message from a 10.7.1 client and Pro 2.5 is
Unable to get database list
A database connection exception has occurred. Unable to connect to database server to retrieve database list; please verify your server name, user name and password info and try again.
Underlying DBMS error[server closed the connection unexpectedly
This probably means the server terminated abnormally before or while processing the request. SQLSTATE=].
The reason
A network firewall is blocking network traffic
The workaround
Talk to your network IT professionals to make an exception in the firewall to allow traffic to the Open SGID.
The problem
Esri clients are unable to connect to the Open SGID. The common error message from a 10.7.1 client and Pro 2.5 is
The reason
A network firewall is blocking network traffic
The workaround
Talk to your network IT professionals to make an exception in the firewall to allow traffic to the Open SGID.