sessionstack/finops/sessionstack-finops.yml at main · api-evangelist/sessionstack · GitHub

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name: SessionStack FinOps
description: >
  FinOps Framework FOCUS-aligned cost visibility reference for SessionStack
  API and platform usage. SessionStack pricing is seat-based and plan-tiered
  rather than purely consumption-based, but session volume, data retention
  duration, and REST API usage (Scale plan and above) are the primary cost
  drivers for engineering and support teams integrating SessionStack into
  their workflows.
specificationVersion: '1.0'
focus:
  provider: SessionStack
  service: Session Replay and Digital Experience Analytics
  currency: USD

costDimensions:
  - name: Subscription Tier
    description: >
      Monthly subscription fee determined by plan tier (Free $0, Launch $79,
      Scale $129). Annual billing may provide discounts. Enterprise contracts
      are negotiated individually.
    unit: USD/month
    tiers:
      - tier: Free
        unitPrice: 0
        includedSeats: 3
      - tier: Launch
        unitPrice: 79
        includedSeats: 5
      - tier: Scale
        unitPrice: 129
        includedSeats: 10
      - tier: Enterprise
        unitPrice: custom
        includedSeats: custom

  - name: Session Volume
    description: >
      The number of user sessions recorded per month is the primary usage
      metric. High-traffic applications may require volume add-ons or
      Enterprise contracts to accommodate recording needs without sampling.
    unit: sessions/month
    notes: >
      Session limits per plan tier are not publicly documented; contact
      SessionStack to confirm monthly session caps before scaling.

  - name: Data Retention
    description: >
      Longer session data retention (replay history) may be included in
      higher tiers or available as an add-on for compliance and long-term
      support workflows.
    unit: days
    notes: Retroactive data history is available across all tiers.

  - name: Additional Seats
    description: >
      Team seats beyond those included in a plan tier may be purchasable
      as add-ons, with per-seat pricing dependent on the active plan.
    unit: USD/seat/month
    notes: Contact SessionStack sales for per-seat overage pricing.

  - name: REST API Data Export
    description: >
      Access to REST API data export endpoints is gated at the Scale plan
      ($129/month). Teams requiring programmatic session export for BI
      tools, data warehouses, or support platforms must be on Scale or above.
    unit: feature
    plan: Scale
    minimumCost: 129

costOptimization:
  - recommendation: Use the Free plan for evaluation and non-production environments.
  - recommendation: >
      Choose the Scale plan only when REST API data export is required for
      integration with external support or analytics systems.
  - recommendation: >
      Negotiate Enterprise contracts for high-session-volume applications
      to avoid per-session overage costs.
  - recommendation: >
      Monitor session recording volume monthly and enable selective recording
      (sampling) on high-traffic pages to stay within plan limits.
  - recommendation: >
      Consolidate team access under fewer seats where workflow allows to
      avoid seat-based cost growth.