AppKey is not configured for service

[dmitriz]

I have configured my keys in
https://docs.developer.betfair.com/visualisers/api-ng-account-operations/
yet am getting this error when running node/app.js:

$ node app.js
Connected
Received: {"op":"connection","connectionId":"105-181219162252-316581"}

Received: {"op":"status","statusCode":"FAILURE","errorCode":"NOT_AUTHORIZED","errorMessage":"AppKey is not configured for service","connectionClosed":true,"connectionId":"105-181219162252-316581"}

Connection closed

Any help what could be the problem?

[ThomasAJ05]

Hello dmitriz
For streaming you need to contact Developer Support via https://developer.betfair.com/support/ and ask that your key be configured for streaming.

[dmitriz]

That page is 404!

…

On Fri, Dec 20, 2019, 13:09 ThomasAJ05 ***@***.***> wrote: Hello dmitriz For streaming you need to contact Developer Support via https://developer.betfair.com/support/ and ask that your key be configured for *streaming*. — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub <#10?email_source=notifications&email_token=AATFSKPWLNFSNHSSUCGH5TDQZRORDA5CNFSM4J4NTLOKYY3PNVWWK3TUL52HS4DFVREXG43VMVBW63LNMVXHJKTDN5WW2ZLOORPWSZGOEHL7VQI#issuecomment-567802561>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AATFSKNMKZS3H3JTWOCSCMLQZRORDANCNFSM4J4NTLOA> .

[ThomasAJ05]

Hm... try
support@betfairdevelopersupport.zendesk.com

[dmitriz]

No response from that support...
I just wanted to try the demo api!
No other company had ever made it so hard!
Why is this hassle?

[ThomasAJ05]

I do not know but...
Maybe you do not have a betting record at Betfair?
Maybe it's the weekend and dev support us away?
Sorry but I tried and I will not respond again.

[darioscardina]

Hello @dmitriz ,

did you solve?
I'm facing the same problem.

[dmitriz]

No progress on my side.

[darioscardina]

Hello @dmitriz I solved.

You can get it authorized opening a support ticket.
See https://docs.developer.betfair.com/display/1smk3cen4v3lu3yomq5qye0ni/Application+Keys#ApplicationKeys-Delay&LiveApplicationKeysOverviewPBA for further details.

Bye