403 Forbidden Error When Calling Facebook Messenger Webhook

[mehul2829]

Description
I am experiencing a 403 Forbidden error when attempting to call the Facebook Messenger webhook to communicate with my Facebook page. Below are the details of my setup and the steps I have taken so far.

Setup Details

• HTTPS Endpoint: Created using Ngrok
• Ngrok Region: US

Configurations Added
I have added the below configuration in the bot.config.json file inside my bot.

Error Message

Additional Configuration Details

• OS: Windows
• Browser: Chrome
• Botpress Version: 12.31.3
• NodeJS: 12.18.1

Reference Document
I am following the document below to set up Facebook Messenger in my bot:
https://v12.botpress.com/messaging-channels/direct-integrations/facebook-messenger

Please help me resolve this issue. I would appreciate any guidance on troubleshooting steps or configurations that I might have missed.

[aadityajha1]

@mehul2829 hey, have you tried using the 1.0.0 version of the messaging api for messenger. It worked for me. You can refer to this docs https://github.com/botpress/messaging/blob/master/docs/channels/v1/messenger.md

[AmitChakravarti]

@mehul2829 hey, have you tried using the 1.0.0 version of the messaging api for messenger. It worked for me. You can refer to this docs https://github.com/botpress/messaging/blob/master/docs/channels/v1/messenger.md

I am getting the same error, do the configuration suggested. Any idea ?