Unable to log in after manually renewing my subscription

[alessandrogvargas]

Hi.

I'm having an issue with my OpenF1 account.

When I try to log in, I always get the error:

Incorrect Username or Password

My subscription was about to expire, so instead of waiting for the automatic renewal, I manually paid for a new subscription through Stripe.

After that, Stripe started trying to charge the previous subscription as well, even though I had already paid for the new one. I'm not sure if this billing situation is related, but since then I haven't been able to log into OpenF1.

I already sent an email a few hours ago but I'm opening this issue in case you didn't see it.

I'm also reporting this because it might help identify an edge case in the subscription flow. If another user manually renews their subscription before the existing one renews automatically, they could potentially run into the same issue.

Could you please check if there's something wrong with my account or subscription?

Account email: alessandrogvargas@gmail.com

Thanks!

[br-g]

Hello Alessandro,
Thanks for reporting that! This is indeed an issue with the billing system, which I need to fix.
I have cleaned up your accounts and sent a refund.
Let me know if you need any help :)