Update existing FAQs to highlight initial summary answer

[waiwanwong]

Issue description

Customers will benefit from updating the FAQs in a format where users can easily scan the content and search for answers to common questions.

Acceptance criteria

• Review existing FAQs (Google doc here) and update response structure to:
  • One short sentence with more detailed answers below
• Review with product and design leads
• Prep tickets for implementation

Additional context

This task was recommended after conducting a content review of get.gov where we identified content gaps and provided recommendations to remediate these gaps. The Final Summary Report that identifies these content gaps and recommendations can be found here.

Links to other issues

• Follow-up to IA: content analysis of existing materials #512