diff --git a/blog/260415-link-banking-encourage-connections.md b/blog/260415-link-banking-encourage-connections.md new file mode 100644 index 0000000000..23e02124ad --- /dev/null +++ b/blog/260415-link-banking-encourage-connections.md @@ -0,0 +1,37 @@ +--- +title: "Link: drive more bank account connections" +date: "2026-04-17" +tags: ["Product", "Update", "Link"] +hide_table_of_contents: false +authors: pmckinney +--- + +On **April 24, 2026**, we will update the Link flow to encourage users to connect more than one bank account. + + + +## What's new? + +When a user successfully connects a bank account in Link, they are now prompted to connect another. The prompt appears in two places: + +1. **On the connection success screen**, users see a _We recommend adding more bank accounts_ message with a primary **Connect another account** button. + + A secondary **Continue** button on the screen skips additional account creation. A tooltip explains why connecting additional accounts is beneficial. + + ![Plaid connected — prompt to connect another account](/img/updates/260415-link-banking-plaid-connected.png) + +2. **On the main Link screen**, the Banking step displays an **Add another** button tagged _Recommended_ and provides context on the value of connecting more accounts. + + ![Link screen — Add another banking account](/img/updates/260415-link-banking-add-another.png) + +Previously, users completed the flow after connecting a single account and didn't receive a suggestion to add more. The update aims to change this common connection pattern. Merchants who connect multiple accounts give their lenders a fuller picture of their cash flow, which leads to better lending decisions and improves conversion rates. + +The change applies to banking integrations connected via **Plaid** and **TrueLayer**. + +## Who is this relevant for? + +This change is relevant to all clients using Link with banking integrations enabled. This includes the [Hosted Link flow](/auth-flow/overview) and the [Link SDK](/auth-flow/authorize-embedded-link) solutions. + +## How to get started? + +No action is required. The updated flow will be available to all customers using Link with banking integrations from **April 24, 2026**. diff --git a/static/img/updates/260415-link-banking-add-another.png b/static/img/updates/260415-link-banking-add-another.png new file mode 100644 index 0000000000..7965a09b55 --- /dev/null +++ b/static/img/updates/260415-link-banking-add-another.png @@ -0,0 +1,3 @@ +version https://git-lfs.github.com/spec/v1 +oid sha256:affcf160974c950ab25f3383e3986ecb77b9932080faa5e4de86f251e4737c24 +size 46035 diff --git a/static/img/updates/260415-link-banking-plaid-connected.png b/static/img/updates/260415-link-banking-plaid-connected.png new file mode 100644 index 0000000000..c435e48e84 --- /dev/null +++ b/static/img/updates/260415-link-banking-plaid-connected.png @@ -0,0 +1,3 @@ +version https://git-lfs.github.com/spec/v1 +oid sha256:e8201d29102d439083fd094f1309469746d4e6dedeadbc86b69f195377640547 +size 65538