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Getting Support

A quick map of where to go for what.

You want to… Go to
Ask a question, share an idea, or chat GitHub Discussions
Report a bug Bug report template
Suggest a feature or change in behaviour Feature request via Discussions
Read the docs README.md, guides/, CLAUDE.md
Set up the project README → Quick Start, CONTRIBUTING.md
Understand release versions RELEASE.md, CHANGELOG.md
Contribute code CONTRIBUTING.md
Report a security issue SECURITY.mddo not open a public issue

Before opening an issue

  1. Search existing issues + discussions first. Most problems are already known.
  2. Check CHANGELOG.md — your issue may be fixed in a newer release.
  3. Reproduce on the latest main when possible.
  4. Include: OS, browser (for UI bugs), exact MagesticAI version (package.json / git rev-parse HEAD), and the smallest steps to reproduce.

Response times

This is a volunteer-maintained project. Issues are usually triaged within a week. There is no commercial SLA.