Admin user not created on first install with custom Postgres

[vcanuel]

Hi,

When installing Directus via the Helm chart on Kubernetes with a custom Postgres instance, everything seems to deploy correctly, but the admin user is not created on first install.

Here are the relevant values I’m using:

adminEmail: "directus-admin@example.com"
createApplicationSecret: true
applicationSecretName: "directus-application-secret"
databaseEngine: "postgresql"
createPostgresqlSecret: false
createMysqlSecret: false
mysql:
  enableInstallation: false
postgresql:
  enableInstallation: false
  auth:
    existingSecret: "directus-postgresql-secret"
    database: "directus_postgres"
    username: "directus_postgres"
  postgresqlURL: "db-service"

I checked the database: directus_roles is correctly populated, but directus_users is empty.

There’s no error during the installation, but once the pod is running, Directus has no user, and I need to create one manually using the CLI:

npx directus users create \
  --email directus-admin@example.com \
  --password 'XXXXX' \
  --role <UUID_ADMIN_ROLE>

Expected behavior: the admin user defined via the adminEmail value and ADMIN_PASSWORD in the secret referenced by applicationSecretName should be created automatically.

Thanks!

[mykhailo-sindieiev]

Hello @vcanuel

Thank you for reporting this. Let me troubleshoot this next week and back to you

[mykhailo-sindieiev]

@vcanuel what type of users do you mean? The user for DB connection? Or local Directus user in the application?

[vcanuel]

Hi, local directus user in the application

[mykhailo-sindieiev]

Could you check the value of ADMIN_EMAIL environment variable?

[vcanuel]

Yes, it is set to directus-admin@xxxx.com.

Here is the environment variable in my pod (screenshot from lens).

[mykhailo-sindieiev]

Thank you. I believe that is the issue with Directus application. Helm chart just sets the environment variable and helm is not responsible for populating those users in the database. Please, report the issue on the Directus application github - https://github.com/directus/directus/issues

Edit:
Also, I think folks there will ask you for the pod startup logs to troubleshoot the issue. I would recommend you to collect those logs and attach them to the issue description

[mykhailo-sindieiev]

Could you please also check the ADMIN_PASSWORD environment variable?

Edit:
it should be set otherwise that is the helm issue

[dakunevichC8]

Is this resolved ? Faced the same issue. All env vars set, I can see user record in DB but UI throws 'Wrong username or password'