From afb08894c0ffb19549f3e063030c3a21c90366be Mon Sep 17 00:00:00 2001 From: Kenneth Sequeira Date: Mon, 13 Apr 2020 14:29:09 +0530 Subject: [PATCH 1/2] add FAQ structure for support and remove paid-feature-development --- .../www/pricing/paid-feature-development.md | 26 ---------- erpnext_com/www/support/index.html | 48 ++++++++++++++----- 2 files changed, 37 insertions(+), 37 deletions(-) delete mode 100644 erpnext_com/www/pricing/paid-feature-development.md diff --git a/erpnext_com/www/pricing/paid-feature-development.md b/erpnext_com/www/pricing/paid-feature-development.md deleted file mode 100644 index 0b2629b069..0000000000 --- a/erpnext_com/www/pricing/paid-feature-development.md +++ /dev/null @@ -1,26 +0,0 @@ -# Paid Feature Development - -Badly missing a feature that you want to be developed on priority? We can help you. - -### How it works - -1. Create a GitHub Issue at [https://github.com/frappe/erpnext/issues](https://github.com/frappe/erpnext/issues). Indicate that you want to pay for this feature. -1. Describe your issue clearly. - 1. Explain the use case. Why this feature is important. - 1. Number your details instead of writing long paragraphs. - 1. Use screenshots or mockups to help us visualize what you need. - 1. Give examples of your proposed feature. -1. Drop us an email at hello@erpnext.com indicitating that you want to sponsor this features. -1. If this feature is generic, we will come back with an estimate of how much it will cost. Our rates will be $70 per hour and we will charge for minimum one hour. -1. Everything we do will be production quality and tested manually and automatically, so please accept our estimate. -1. If you are okay, we will send you an invoice that you can pay via Paypal or wire transfer. - 1. You will need to add bank charges that are around $20 incase of wire transfer from outside India. - 1. Customers in India can pay via NEFT, but we will have to charge Service Tax on the amount. -1. Your feature will be developed on priority (we will indicate how long it will take to build this). -1. The feature will be released in the next release on the latest major version of ERPNext. -1. We will mention you as the sponsor in the release notes (if you don't want to be mentioned, it's okay). - -### Ready? - -Raise an Issue on GitHub - diff --git a/erpnext_com/www/support/index.html b/erpnext_com/www/support/index.html index 739e34e7c4..d46554430e 100644 --- a/erpnext_com/www/support/index.html +++ b/erpnext_com/www/support/index.html @@ -78,28 +78,18 @@
What happens after my enterprise contract expires?
You can continue to use ERPNext on your server after your enterprise support license expires, but you will have to manage your own support and server management. Some features like in-app support will also stop working.

-
If ERPNext is Free and Open Source, why charge per user?
-

- ERPNext is Free and Open Source ("free" as in "free-speech"), but the services around ERPNext need engineers to support you. These are what is charged. - Since scale, complexity and support requirement of a deployment is proportional to the number of users, the Enterprise Support contract is also priced per user. - Also most ERP products are priced per user, so it is easy to compare with other products. ERPNext Support is a fraction of what you would pay for NetSuite, SAP or Oracle Cloud. -

-
Is there a separate pricing for Employee Self-Service (HR module only) user?

No. ERPNext is not restricted to just one module, with the standard support, customers can access all modules like and CRM, Projects, Helpdesk.

-
How is the number of users counted?
-

The number of users at the time of signup is counted for the Support Billing. If the number of users exceeds by 15% of the billable users, additional billing is required, for continued support.

-
Is ERPNext available in my language?

Most likely yes! ERPNext has been translated to more than 70 languages with the help of the community. View the translation portal for a full list of supported languages

Can I pay via credit card or wire transfer?
-

Yes, you can make payment from within your account using your credit card. If you prefer wire us the money, here are our bank details.

+

Yes, you can make payment from within your account using your credit card. If you prefer wire us the money, here are our bank details.

Still have questions? Feel free to drop us a mail at hello@erpnext.com @@ -111,4 +101,40 @@

Can I pay via credit card or wire transfer?
+ + {% endblock %} From 1088481ed9b3a293e48c85ec0581a3eab7b8c338 Mon Sep 17 00:00:00 2001 From: Kenneth Sequeira Date: Mon, 13 Apr 2020 14:29:48 +0530 Subject: [PATCH 2/2] remove india-gst page --- erpnext_com/www/india-gst.html | 67 ---------------------------------- 1 file changed, 67 deletions(-) delete mode 100644 erpnext_com/www/india-gst.html diff --git a/erpnext_com/www/india-gst.html b/erpnext_com/www/india-gst.html deleted file mode 100644 index a7170df6cb..0000000000 --- a/erpnext_com/www/india-gst.html +++ /dev/null @@ -1,67 +0,0 @@ -{% extends "frappe_theme/templates/base.html" %} -{% from "erpnext_com/templates/includes/macros.html" import hero, feature, testimonial %} - -{% block title %}GST Ready ERP{% endblock %} - -{% block head_include %} - -{% endblock %} - -{% block content %} - {{ hero("GST Ready ERP", - "Easy Filing of the Goods and Services Tax in India", - "/assets/erpnext_com/images/india/gst-tax-sales-invoice.png", False) }} - - - {{ feature({ - "title": "Easy GST Return Filing", - "desc": "Export the GSTR-1 (B2B & B2C) and GSTR-2 reports to help you file your tax returns.", - "img": "/assets/erpnext_com/images/india/GSTR-1.png" - }) - }} - - {{ feature({ - "title": "GST Ready From The Get-Go", - "desc": "ERPNext is GST ready out-of-the-box with tons of in-built tax-templates, chart of accounts, HSN codes, reports, and print formats to assure full GST compliance from the beggining.", - "img": "/assets/erpnext_com/images/india/chart-of-accounts-gst-india.png" - }) - }} - - {{ feature({ - "title": "Create GST Compliant Invoices", - "desc": "Issue GST compliant invoices to customers and business in with print formats in line with the GST guidelines.", - "img": "/assets/erpnext_com/images/india/gst-pos-invoice.png" - }) - }} - - {{ feature({ - "title": "Find Item HSN Codes With Ease", - "desc": "14000+ HSN Codes readily available in ERPNext. In the Item, just type in the item name in the HSN field and the system will suggest the relevant HSN code.", - "img": "/assets/erpnext_com/images/india/hsn-code-copy.png" - }) - }} - - {{ feature({ - "title": "Itemised Tax Breakup", - "desc": "Manage itemised taxation on items (0%, 5%, 12%, 18%, 28%) in the single transaction. In the Print Format, get tax breakup for each item HSN code-wise.", - "img": "/assets/erpnext_com/images/india/gst-tax-breakup.png" - }) - }} - - {{ feature({ - "title": "Manage Multiple GSTIN for Single Customer/Supplier", - "desc": "With the GSTIN in the Address field, you can update GSTIN to each location of Customer/Supplier.", - "img": "/assets/erpnext_com/images/india/gstin-address.png" - }) - }} - - {{ feature({ - "title": "Other GST Reports", - "desc": "Keep an eye on your transactions with a flurry of handy reports tailored for GST.", - "img": "/assets/erpnext_com/images/india/gst-other-reports.png" - }) - }} - - {% include("erpnext_com/templates/includes/industry_footer.html") %} -{% endblock %} -