Error connecting to Remote MongoDB

[agneye]

The Grasshopper Admin & API works fine when I configure with Localhost MongoDB, but I configure remote MongoDB I get following error

The User is admin, and has DB Admin Access on all databases

Unhandled rejection MongoError: not authorized on sandbox-db to execute command { listIndexes: "sessions", cursor: {} }
at Function.MongoError.create (/Users/nikhil/grass/node_modules/mongodb-core/lib/error.js:30:11)
at queryCallback (/Users/nikhil/grass/node_modules/mongodb-core/lib/cursor.js:213:36)
at /Users/nikhil/grass/node_modules/mongodb-core/lib/connection/pool.js:456:18
at nextTickCallbackWith0Args (node.js:433:9)
at process._tickCallback (node.js:362:13)

[pajtai]

This is an authorization error. The user you are using the access the remote doesn't have the necessary permissions.

What service are you using for your remote and what permissions does your user have?

[agneye]

The User has following permissions, I tried all different options
userAdmin dbAdmin readWrite dbOwner

With Same User Credentials I am able to access, create documents, create collections using mongo console.

The mongoDB is hosted on IBM Compose, I tried Mongo Lab with same result.

These are sequence of events leading to error. The Admin console gets stuck after login Screen with progress bar.

Mongoose: users.ensureIndex({ slug: 1 }, { unique: true, background: true })
Mongoose: contenttypes.ensureIndex({ slug: 1 }, { unique: true, background: true })
Mongoose: nodes.ensureIndex({ slug: 1 }, { unique: true, background: true })
Mongoose: content.ensureIndex({ slug: 1 }, { unique: true, background: true })
Mongoose: contenttypes.find({}, { limit: 10000, skip: 0, fields: undefined })
Mongoose: users.findOne({ 'identities.basic.username': 'admin' }, { fields: undefined })
[11/30/2016 23:37:35:951][GRASS][AGNI.LOCAL][INFO] Connection made to mongo database.
Mongoose: tokens.insert({ _id: '700134e4-cc7c-4e3f-a6b6-e2ac416b7352', uid: '5246e73d56c02c0744000004', type: 'basic', created: new Date("Wed, 30 Nov 2016 18:07:36 GMT"), __v: 0 })
Unhandled rejection MongoError: not authorized on XXXX-sandbox to execute command { listIndexes: "sessions", cursor: {} }
    at Function.MongoError.create (/Users/nikhil/grass/node_modules/mongodb-core/lib/error.js:31:11)
    at queryCallback (/Users/nikhil/grass/node_modules/mongodb-core/lib/cursor.js:209:36)
    at /Users/nikhil/grass/node_modules/mongodb-core/lib/connection/pool.js:455:18
    at nextTickCallbackWith0Args (node.js:433:9)
    at process._tickCallback (node.js:362:13)

Mongoose: tokens.findOne({ _id: '700134e4-cc7c-4e3f-a6b6-e2ac416b7352' }, { fields: undefined })

[travism]

Can you connect to this database and issue the listIndexes command directly with your remote instance?

It does appear to be a permissions issue with your cloud db.