Unable to stream music remotely

[jrh3k5]

It looks like Rayna only operates against the URL of the Plex server available on the local intranet. I've even tried signing out and signing back in - in which case, I'm able to successfully sign in and am presented with my server to select, but I am unable to proceed beyond that point. Looking at the developer tools, I can see a request to /init that never resolves - I speculate that the tool is trying to reach out to my Plex server using its intranet IP address and blocking indefinitely on a response that never comes (since there's nothing listening at that particular port and address on the cafe's network).

[ibb2]

Yea, it defaults to the first local network with no fallback or detection for remote play. Wasn't something I used or have setup.

I'll take a look on how best to add this.

[ibb2]

The alpha version should support playback outside of local network. It is a bit crude though, it doesn't really switch automatically, will have to open and close the app. It tries all available endpoints with a preference for local then remote and connects to which ever one it can.

No option to manually set this either. Not sure.

[jrh3k5]

I tried using it off my internal network - signed out of Rayna on the coffee shop WiFi, signed back in, and, at the server selection screen, I'm afraid I still can't proceed. The developer tools aren't yielding much - the /init endpoint returns an HTTP 422 response with this body:

{
  "detail": [
    {
      "type": "list_type",
      "loc": [
        "body",
        "libraries"
      ],
      "msg": "Input should be a valid list",
      "input": null
    }
  ]
}

/all errors with a 400 response, returning:

{"detail":"Plex is not initialized yet."}

That may just be a periodic polling thread that's waiting for me to successfully complete the server selection, however.

Happy to do any troubleshooting steps to collect information to indicate what the issue is.

[ibb2]

This seems like the app is not finding any libraries, which is odd. Can you tell me what the payload is for the /init endpoint is? There should be a libraries and serverUrl params in there. Is either section empty? And can you access the serverUrl from the browser?

Also how have you setup up your plex for remote access? Is it port forwarded or relay?

[jrh3k5]

Can you tell me what the payload is for the /init endpoint is?

It's:

{
  "serverUrl": "https://<my-intranet-ip>.<not sure if this is sensitive?>.plex.direct:32400"
}

If you need either of those data points unmasked, let me know.

And can you access the serverUrl from the browser?

I can, yeah. Remote access from the Plex web UI, as well as remote access through mobile apps like Symfonium both work.

Also how have you setup up your plex for remote access? Is it port forwarded or relay?

It's a simple port forwarding through the network to the server hosting it - no tunneling required.

[ibb2]

Yea the output is missing the libraries for some reason. Your payload should look like it should look like

{
  "libraries": [] <-- This should exist as is or populated after selecting the libraries
  "serverUrl": "https://<my-intranet-ip>.<not sure if this is sensitive?>.plex.direct:32400"
}

I have made a new build that should hopefully mitigate this issue. It should handle null values at the select server stage now.

[jrh3k5]

Success! Works like a charm.