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copyright
years
2021, 2026
lastupdated 2026-05-08
keywords getting help, getting support, continuous delivery, DevOps
subcollection ContinuousDelivery

{{site.data.keyword.attribute-definition-list}}

Getting help and support for {{site.data.keyword.contdelivery_short}}

{: #help-and-support}

{{site.data.keyword.contdelivery_short}} will be discontinued in the following regions on 12 February 2027: au-syd, ca-mon, ca-tor, us-east. Code Risk Analyzer and {{site.data.keyword.DRA_short}} will also be deprecated in all regions on that date. However, if a region has no active usage of these features, the features in that region may be discontinued earlier and stop accepting new instances. Learn more {: important}

If you experience an issue or have questions when using {{site.data.keyword.contdelivery_full}}, you can use the following resources before you open a support case. {: shortdesc}

  • Review the FAQs in the product documentation.
  • Review the troubleshooting documentation to troubleshoot and resolve common issues.
  • Check the status of the {{site.data.keyword.cloud_notm}} platform and resources by going to the Status page{: external}.
  • Review Stack Overflow{: external} to see whether other users experienced the same problem. When you ask a question, tag the question with ibm-cloud and Continuous Delivery or DevOps, so that it is seen by the {{site.data.keyword.cloud_notm}} development teams.
  • Check out the {{site.data.keyword.cloud_notm}}'s AI assistant, which is powered by {{site.data.keyword.IBM_notm}}'s watsonx, is designed to help you learn about working in {{site.data.keyword.cloud_notm}} and building solutions with the catalog of available products and services. See Getting help from the AI assistant.

If you still can't resolve the problem, you can open a support case. For more information, see Creating support cases. And, if you're looking to provide feedback, see Submitting feedback.