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| lastupdated | 2026-06-02 | ||
| keywords | ibm cloud sla, service availability, uptime guarantee, service credits, service level agreements, SLA, slas | ||
| subcollection | overview |
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{: #slas}
Learn about IBM Cloud® service level agreements (SLAs), availability targets, and service credits for cloud services that fail to meet stated availability, ensuring high uptime guarantee. {: shortdesc}
IBM Cloud® aims to deliver the highest levels of availability and offers a service level agreement (SLA), which provides credits against service charges should a service fail to meet its stated availability target. For more information, see IBM Cloud Service Level Agreements{: external}.