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copyright
years
2026, 2026
lastupdated 2026-05-19
keywords IBM Cloud support, get help, technical support, customer support, support resources, troubleshooting, FAQs, support case
subcollection support

{{site.data.keyword.attribute-definition-list}}

Getting help and support for issues in IBM Cloud

{: #help-and-support}

Find resources to resolve issues and get help with IBM Cloud, including FAQs, troubleshooting, and support case creation. {: shortdesc}

  • Ask a question in the AI assistant from the console or the {{site.data.keyword.cloud_notm}} CLI.
  • Review the FAQs in the product documentation.
  • Review the troubleshooting documentation to troubleshoot and resolve common issues.
  • Check the status of the {{site.data.keyword.Bluemix_notm}} platform and resources by going to the Status page{: external}.
  • Review Stack Overflow{: external} to see whether other users experienced the same problem. When you ask a question, tag the question with ibm-cloud and service-Name, so that it's seen by the {{site.data.keyword.Bluemix_notm}} development teams.

If you still can't resolve the problem, you can open a support case. For more information, see Creating support cases. And if you're looking to provide feedback, see Submitting feedback.