[BUG] App gets stuck on splash screen

[elmnopp]

Like the title says, the app refuses to open and hangs on the splash screen endlessly until I close it. This has gone on since about the New Year despite the app being updated twice since then. The logs I can access are dated only to 2024-12-04, however I know the app was working fine at about 2024-12-20.

[maelchiotti]

Hi, I'm really sorry that this is happening. Since you can't access the logs from inside the app, we'll need to try another way.

1. Do you have a JSON export of your notes? If you do, uninstalling and reinstalling the app, and then importing them back can probably help.

2. If you don't, are you familiar with enabling developer mode on Android and executing commands with ADB? That would allow you to read all logs of all apps in real time. I can provide you with more detailed steps, it's not really difficult but it does require a few manual steps.

[elmnopp]

I unfortunately do not have a JSON backup but I do have ADB setup already so I can go through that route.

[maelchiotti]

Great. You can install logcat, it's an app that allows you to see logs of all apps in real time. Launch it and choose to use ADB and follow the instructions. Then go the to the recordings tab (3rd one), start a recording, launch Material Notes and wait ~5 seconds on the splash screen to make sure the error is logged. Finally, export the recording and upload it here.

[elmnopp]

MaterialNotes-25-01-22.log

[maelchiotti]

I just realised some errors are not being written to the console, so I can't see it right now.

ASAP, I'll create an APK for you with a fix so that you can capture the logs again and hopefully we'll see the error.

[maelchiotti]

Hi @elmnopp! Can you install this update, and do the logs thing again? Now the error should be visible.

https://drive.google.com/file/d/1088TGva45DPeV1eR5EIj5AoPqRiEA_Tr/view?usp=sharing

[elmnopp]

27_01-20-00-55_778.log

[maelchiotti]

I'm really sorry, I don't see any error in the logs 😭

I don't know what else to do, appart from uninstalling and reinstalling the app entirely. But that would mean loosing your notes... Did you have a lot? Were they important to you?

I think I'll enable auto backups by default for the next release, to make sure notes are not lost if this happens again.

[elmnopp]

It was mostly just recipes for have access to while offline. Nothing important just annoying to find again. Thank you for the help regardless.