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Support

Getting Help

If you need help with the MATLAB Agentic Toolkit, here are the best ways to get support:

GitHub Issues

Use GitHub Issues to report bugs, request enhancements, or ask questions. Issue templates are provided to help you include the right details.

  • Bug Report — Something is not working as expected
  • Enhancement Request — Suggest a new feature or improvement
  • Question — Setup, compatibility, or usage questions

Email

For general inquiries, contact the GenAI support team at genai-support@mathworks.com.

Response Times

We aim to acknowledge new issues within 2 business days and apply triage labels within 5 business days. We do not commit to specific fix timelines for individual issues.

Before You File an Issue