Mega 6.0.0 (Ubuntu 24.04.3 LTS) looping endlessly after update

[demiurg-spb]

It's looping endlessly: startup, then retrying the transfer.
Ubuntu 24.04.3 LTS. Mega 6.0.0 64-bit (dfb2c67)
The program also modifies the .megaignore file itself!!!
She comments on lines related to adding the .megaignore file itself to synchronization.

Everything worked fine until yesterday, when I updated MegaSync.
Now I can't find the deb package for the previous version that worked for me (If I remember correctly, it was MegaSync 3.7.1. for Ubuntu 18.04).

What should I do? Work has stopped!!!
How to debug?

.megaignore

-s:*
-:.*
#+sync:.megaignore
#+:.megaignore
+:.gitignore
+:.vscode
+:.project-root
-:~*
-:*~.*
-:*.coverage
-:*.coverage.*
-:*.cache
-:*.d
-:desktop.ini
-:*.elf
-:*.i
-:*.log
-:*.lss
-:*.lst
-:*.map
-:*.o
-:*.obj
-:*.out
-:*.o.d
-:*.pyc
-:*.sb-????????-??????
-:*.sym
-:*.tmp
-:Thumbs.db

log:

----------------------------- program start -----------------------------
30/11/25-11:52:50.278559 137707909721536 INFO Gfxworker server starting, endpoint name: f9e57aff-99c3-4af6-af78-31e3fcaf298e, threads: 5, queue size: 10, live in seconds: 60 [main.cpp:143]
30/11/25-11:52:50.963662 137707724469952 INFO execute the command in the thread pool: 8/SUPPORT_FORMATS [processor.cpp:107]
30/11/25-11:53:10.267020 137707724469952 INFO execute the command in the thread pool: 6/HELLO [processor.cpp:107]
30/11/25-11:53:23.200486 137707724469952 INFO execute the command in the thread pool: 1/NEW_GFX [processor.cpp:107]
30/11/25-11:53:23.200688 137707825116864 INFO gfx processing [processor.cpp:169]
30/11/25-11:53:23.200723 137707825116864 INFO generate for, /home/anton/MEGA/docs/Счет № 5954899687 от 28.11.25.pdf [processor.cpp:55]
30/11/25-11:53:23.200945 137707825116864 DBG  PDFium library initialized. [gfx_pdfium.cpp:45]
30/11/25-11:53:23.260897 137707825116864 DBG  Skipping upsizing of local preview [gfx.cpp:266]
30/11/25-11:53:23.306593 137707825116864 INFO gfx result, OK [processor.cpp:178]
30/11/25-11:53:23.307323 137707724469952 INFO execute the command in the thread pool: 1/NEW_GFX [processor.cpp:107]
30/11/25-11:53:23.307448 137707816724160 INFO gfx processing [processor.cpp:169]
30/11/25-11:53:23.307493 137707816724160 INFO generate for, /home/anton/MEGA/docs/Счет № 5954899689 от 28.11.25.pdf [processor.cpp:55]
30/11/25-11:53:23.364261 137707816724160 DBG  Skipping upsizing of local preview [gfx.cpp:266]
30/11/25-11:53:23.404453 137707816724160 INFO gfx result, OK [processor.cpp:178]
30/11/25-11:53:30.267790 137707724469952 INFO execute the command in the thread pool: 6/HELLO [processor.cpp:107]
30/11/25-11:53:50.268328 137707724469952 INFO execute the command in the thread pool: 6/HELLO [processor.cpp:107]
30/11/25-11:54:10.268998 137707724469952 INFO execute the command in the thread pool: 6/HELLO [processor.cpp:107]
30/11/25-11:54:30.269700 137707724469952 INFO execute the command in the thread pool: 6/HELLO [processor.cpp:107]
30/11/25-11:54:50.270419 137707724469952 INFO execute the command in the thread pool: 6/HELLO [processor.cpp:107]
30/11/25-11:55:10.271096 137707724469952 INFO execute the command in the thread pool: 6/HELLO [processor.cpp:107]
...


> ``` 

 _Originally posted by @demiurg-spb in [#1081](https://github.com/meganz/MEGAsync/issues/1081#issuecomment-3592501276)_

[vtmateos]

Hi,
If you have the "Issue resolution mode" in Advanced (At bottom of Syncs pane in settings), the internal algorithm could adjust megaignore files under some cases. If you want to have full control over it, please select advanced, so you will be prompted on any conflict case for the desired resolution.

When you talk about "looping endlessly", we would need log files to analyse the specific case, so we can provide you proper support. Please contact our support team, which is a better channel to share log files and any other account related information.

For ubuntu 18.04, there are no packages available anymore in our repositories.

Regards.

[demiurg-spb]

Thanks for your reply!
You seem to be misunderstanding me.
I see two problems:

1. The program itself should never change my ".megaignore" file by default, but that's not the case now.
2. When I updated the program version, everything broke. Why don't you have older versions?
   Canonical has announced that it is extending support for Ubuntu LTS releases by another two years, to 12 years...
   Many users would like to be able to install stable software for stable releases. It's obvious...

What logs should I provide?
How do I enable advanced logging in Ubuntu?

[demiurg-spb]

Data transfer issues were found not only in the app but also in the web version. When using a VPN, everything works as expected. It seems Russia has started blocking your data storage servers. The website itself works, and everything seems fine until you try to sync any files. What a sad story...

[demiurg-spb]

Do you have the technical capability to tunnel data for this kind of case?