[Issue]: Stuck on Fetching File List

[FrankV724]

Summary

After a logoff, I can't log back in on the client, as it gets permanently stuck on 'Fetching file list...' after logging in and putting in my 2FA code.

Steps to Reproduce (For Bug Reports)

1. Install the latest official package using wget https://mega.nz/linux/repo/Arch_Extra/x86_64/megasync-x86_64.pkg.tar.zst && sudo pacman -U "$PWD/megasync-x86_64.pkg.tar.zst".
2. Delete the folder ~/.local/share/data/Mega Limited/MEGAsync/
3. Launch the client, input login information, and input 2FA when prompted.

What happened?

Client is now stuck in 'Fetching file list...'.

Force closing the client and opening it stays stuck in such state.

Clicking on the taskbar icon shows this view.

And opening the settings for the client sends you to the proxy settings window.

No matter if you accept or cancel the proxy settings, nothing else works to reach any other settings window.

---

What did you expect to happen?

Client should log in properly and finish loading the fetched files.

---

Environment Details

Provide details about the environment where the issue occurred.

• OS: CachyOS, Arch Linux 7.0.9
• MEGASync Version: 6.3.1

---

Screenshots

Included in the "What happened" section.

---

Helpdesk Support

Have you already contacted our support team?
If so, please provide the ticket ID to help us track it:

Ticket ID: GIQ-183-53501

---

Additional Context

Client was previously stuck on issue 1121 before.

[rl-mega]

Hi @FrankV724 Does this still happen to you? There was an issue causing this but it should be fixed by now.
Have a good day

[FrankV724]

@rl-mega yes, I was able to login and found no issue after the 2FA login process. Fetching list did not stall the client, and I am able to continue with my syncs. Thanks a bunch! What was the issue?