My extension says "Live" but is not available in the store

[mattyg]

My extension was flagged for security concern. I addressed the concern, updated the extension and submitted it for review, and it was accepted.

My extension now says "Live" with the latest version on one page, but says "Unavailable in Store" on another page. The extension's store link appears dead: https://microsoftedge.microsoft.com/addons/detail/ahejjkehekfnjbpaaochgfbmbajocdkn

[ManikanthMSFT]

Hi @mattyg, thank you for reaching out to us. Could you please provide us with the details of your extension and your seller ID? This will help us verify your submission and assist you accordingly.

[mattyg]

I don't see any reference to a "Seller ID" on the Microsoft Partner Center page for managing the extension. I see URL, Store ID, and Product ID.

I shared the URL above. Where do I find my Seller ID? And what other "details of my extension" do you need?

[ManikanthMSFT]

To find the seller ID follow the below steps:

Partner Centre -> Account settings -> Legal info

[mattyg]

Thanks, my Seller ID is 74278410

[mattyg]

Hi just checking if there are any updates?

[ManikanthMSFT]

Hi @mattyg, we apologize for any inconvenience caused. We are reviewing this issue and will get back to you as soon as possible. We appreciate your patience in the meantime.

[ManikanthMSFT]

Hi @mattyg, we wanted to inform you that we have identified and resolved the issue that was preventing access to your extension in the store. Please note that your developer account was not suspended at any point. The product is now live and available in the store.

We apologize for any inconvenience this may have caused and appreciate your patience while we worked to resolve the issue.

If you have any further questions or encounter any other issues, please do not hesitate to reach out.

[mattyg]

thank you!