Description
The compliance scan completed and it appears to create duplicate cases for same agent. We are in testing mode, so no notifications are being sent to owner. I did a search in agent inventory on the agent ID and there is only 1 instance listed. We are using the latest version of CSK and in a GCC environment. Has anyone seen this issue before ?
Steps to reproduce
Configure settings in compliance hub with send admin approval before intake notice sent
All enforcement actions are set to manual
Using default compliance thresholds with Microsoft Authentication and Draft agents are disabled
Expected behavior
Single compliance case per agent.
Actual behavior
Duplicated compliance case but not for all agents.
Environment
CSK version 20260708.6
GCC
Additional context or logs
No response
Description
The compliance scan completed and it appears to create duplicate cases for same agent. We are in testing mode, so no notifications are being sent to owner. I did a search in agent inventory on the agent ID and there is only 1 instance listed. We are using the latest version of CSK and in a GCC environment. Has anyone seen this issue before ?
Steps to reproduce
Configure settings in compliance hub with send admin approval before intake notice sent
All enforcement actions are set to manual
Using default compliance thresholds with Microsoft Authentication and Draft agents are disabled
Expected behavior
Single compliance case per agent.
Actual behavior
Duplicated compliance case but not for all agents.
Environment
CSK version 20260708.6
GCC
Additional context or logs
No response