CSV Article Update Import Freezes with Continuous Loading and Inconsistent Update Behavior #111
Description
Describe the bug
When updating articles via CSV import, the process takes too long and appears to hang with a continuous loading screen. Even after retrying, it continues to show loading and does not update any records. In some cases, cancelling the operation causes the records to update, which is inconsistent behavior.
Janeway version
1.7.4
To Reproduce
Steps to reproduce the behavior:
Go to the 'All Articles' section
Click on 'Upload Update
Upload the updated CSV file
Click on 'Import'
Observe the system hanging on the loading screen
Retry the process – same issue persists
Cancel the operation – sometimes records get updated
Expected behavior
The CSV update process should complete promptly and update the articles without freezing or requiring cancellation to apply changes.