Hello, I'm throwing the following error, the truth is that I do not understand much what would be the error, the most likely to be configuration! it only fails when the mail has attachments! Please explain what the configuration should be.
thank you very much
D, [2018-09-24T15:54:47.896505 #7463] DEBUG -- : ATTR=estimated_hours
D, [2018-09-24T15:54:47.896649 #7463] DEBUG -- : KEYWORD=
D, [2018-09-24T15:54:47.899647 #7463] DEBUG -- : ATTR=done_ratio
D, [2018-09-24T15:54:47.899844 #7463] DEBUG -- : KEYWORD=
E, [2018-09-24T15:54:48.393789 #7463] ERROR -- : ERROR=undefined method start_with?' for nil:NilClass E, [2018-09-24T15:54:48.394196 #7463] ERROR -- : BACKTRACE= /opt/bitnami/apps/redmine/htdocs/plugins/redmine_html_mail_handler/lib/redmine_html_mail_handler/mail_handler_patch.rb:230:inblock in retrieve_images'
/opt/bitnami/apps/redmine/htdocs/plugins/redmine_html_mail_handler/lib/redmine_html_mail_handler/mail_handler_patch.rb:229:in select' /opt/bitnami/apps/redmine/htdocs/plugins/redmine_html_mail_handler/lib/redmine_html_mail_handler/mail_handler_patch.rb:229:inretrieve_images'
/opt/bitnami/apps/redmine/htdocs/plugins/redmine_html_mail_handler/lib/redmine_html_mail_handler/mail_handler_patch.rb:139:in html_body' /opt/bitnami/apps/redmine/htdocs/plugins/redmine_html_mail_handler/lib/redmine_html_mail_handler/mail_handler_patch.rb:31:incleaned_up_text_body'
/opt/bitnami/apps/redmine/htdocs/app/models/mail_handler.rb:215:in receive_issue' /opt/bitnami/apps/redmine/htdocs/plugins/redmine_html_mail_handler_notifier/lib/redmine_html_mail_handler_notifier/mail_handler_patch.rb:8:inreceive_issue'
/opt/bitnami/apps/redmine/htdocs/plugins/redmine_helpdesk/lib/mail_handler_patch.rb:17:in dispatch_to_default_with_helpdesk' /opt/bitnami/apps/redmine/htdocs/app/models/mail_handler.rb:175:indispatch'
/opt/bitnami/apps/redmine/htdocs/app/models/mail_handler.rb:150:in receive' /opt/bitnami/apps/redmine/htdocs/app/models/mail_handler.rb:49:inblock in receive'
/opt/bitnami/apps/redmine/htdocs/vendor/bundle/ruby/2.3.0/gems/activesupport-4.2.8/lib/active_support/notifications.rb:164:in `block in instrument'
/
Hello, I'm throwing the following error, the truth is that I do not understand much what would be the error, the most likely to be configuration! it only fails when the mail has attachments! Please explain what the configuration should be.
thank you very much
D, [2018-09-24T15:54:47.896505 #7463] DEBUG -- : ATTR=estimated_hours
D, [2018-09-24T15:54:47.896649 #7463] DEBUG -- : KEYWORD=
D, [2018-09-24T15:54:47.899647 #7463] DEBUG -- : ATTR=done_ratio
D, [2018-09-24T15:54:47.899844 #7463] DEBUG -- : KEYWORD=
E, [2018-09-24T15:54:48.393789 #7463] ERROR -- : ERROR=undefined method start_with?' for nil:NilClass E, [2018-09-24T15:54:48.394196 #7463] ERROR -- : BACKTRACE= /opt/bitnami/apps/redmine/htdocs/plugins/redmine_html_mail_handler/lib/redmine_html_mail_handler/mail_handler_patch.rb:230:inblock in retrieve_images'
/opt/bitnami/apps/redmine/htdocs/plugins/redmine_html_mail_handler/lib/redmine_html_mail_handler/mail_handler_patch.rb:229:in select' /opt/bitnami/apps/redmine/htdocs/plugins/redmine_html_mail_handler/lib/redmine_html_mail_handler/mail_handler_patch.rb:229:inretrieve_images'
/opt/bitnami/apps/redmine/htdocs/plugins/redmine_html_mail_handler/lib/redmine_html_mail_handler/mail_handler_patch.rb:139:in html_body' /opt/bitnami/apps/redmine/htdocs/plugins/redmine_html_mail_handler/lib/redmine_html_mail_handler/mail_handler_patch.rb:31:incleaned_up_text_body'
/opt/bitnami/apps/redmine/htdocs/app/models/mail_handler.rb:215:in receive_issue' /opt/bitnami/apps/redmine/htdocs/plugins/redmine_html_mail_handler_notifier/lib/redmine_html_mail_handler_notifier/mail_handler_patch.rb:8:inreceive_issue'
/opt/bitnami/apps/redmine/htdocs/plugins/redmine_helpdesk/lib/mail_handler_patch.rb:17:in dispatch_to_default_with_helpdesk' /opt/bitnami/apps/redmine/htdocs/app/models/mail_handler.rb:175:indispatch'
/opt/bitnami/apps/redmine/htdocs/app/models/mail_handler.rb:150:in receive' /opt/bitnami/apps/redmine/htdocs/app/models/mail_handler.rb:49:inblock in receive'
/opt/bitnami/apps/redmine/htdocs/vendor/bundle/ruby/2.3.0/gems/activesupport-4.2.8/lib/active_support/notifications.rb:164:in `block in instrument'
/