Replies: 1 comment
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I closed draft PR #4702 because opening an implementation before maintainer response got the issue-first sequence wrong. Its branch and media remain available as prototype evidence only. After comparing the idea with current
One product choice still needs maintainer direction:
There is also an acknowledgement choice. “Needs review until opened” requires new mobile visit-state persistence and overlaps #3131. The smaller, lifecycle-aligned option is “Needs review until explicitly Settled,” using the existing cross-client Settle action as acknowledgement. Would you prefer the preset or full priority scope, and should review priority clear on open or on Settle? I will wait for direction before preparing another implementation PR. |
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Before submitting
Area
apps/web
Problem or use case
Sidebar V2 currently keeps active threads in creation order even when their status changes. A thread that has just finished can remain below several agents that are still working, so the next item that needs a person's attention is easy to miss.
This affects both the desktop/web sidebar and the native mobile thread list.
Proposed solution
Add an opt-in automatic ordering mode to the existing Sidebar/Thread List V2 settings:
Keep current creation-order behavior as the default, and leave Snoozed and Settled behavior unchanged.
Why this matters
The sidebar becomes an attention queue: finished, blocked, failed, or input-waiting work appears before work that is still progressing. Users can review completed work promptly without losing the ability to choose a different group priority.
Smallest useful scope
One device-local preference for automatic ordering and one preference for the three-group priority, shared by the web/desktop Sidebar V2 and native mobile Thread List V2 implementations. No server protocol or database migration.
Alternatives considered
Risks or tradeoffs
The implementation touches both web and mobile because both clients expose Sidebar V2 independently, so the contribution is larger than a single-surface UI tweak. The behavior is nevertheless one setting contract and one ordering model. I would appreciate maintainer guidance on whether that cohesive cross-platform scope is acceptable in one PR or should be split by client.
Contribution
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