Reference Slack discussion— https://rtcamp.slack.com/archives/C08J7MR0R34/p1775481318238929
@rtCamp/team-sales / @yasnajadeja is facing an issue finding the email thread sometimes to link with leads or opportunity.
After debugging further and based on discussion with @shivamsn97 we identified it's an issue and can be resolved easily.
🐛 Bug Report
Description
Emails from the same sender are grouped into a single Gmail thread in Frappe, but searching by subject does not work as expected.
If a customer or team member sends emails with different subject lines, they are correctly linked to the same lead or opportunity. However, when searching within the Gmail thread using a new or updated subject, the results are not returned.
Currently, only the initial subject of the thread is searchable, making it difficult to locate emails with updated subjects.
[Provide a clear and concise description of the bug.]
Steps to Reproduce
- Go to Gmail Thread: https://[domainname]/app/gmail-thread/
- Search using a subject line.
- If there are multiple emails in the thread with different subjects, only the first subject returns results.
- Searching using the Gmail thread ID displays all emails. Opening individual emails shows updated subject lines that are otherwise not searchable.
All email subjects within a thread should be searchable.
Additional Notes
- Applying a filter using “Subject (Single Email CT)” allows searching by individual email subjects and returns expected results.
- This suggests the issue is specific to how subjects are indexed or searched within Gmail threads.
Reference Slack discussion— https://rtcamp.slack.com/archives/C08J7MR0R34/p1775481318238929
@rtCamp/team-sales / @yasnajadeja is facing an issue finding the email thread sometimes to link with leads or opportunity.
After debugging further and based on discussion with @shivamsn97 we identified it's an issue and can be resolved easily.
🐛 Bug Report
Description
Emails from the same sender are grouped into a single Gmail thread in Frappe, but searching by subject does not work as expected.
If a customer or team member sends emails with different subject lines, they are correctly linked to the same lead or opportunity. However, when searching within the Gmail thread using a new or updated subject, the results are not returned.
Currently, only the initial subject of the thread is searchable, making it difficult to locate emails with updated subjects.
[Provide a clear and concise description of the bug.]
Steps to Reproduce
All email subjects within a thread should be searchable.
Additional Notes