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Unified Portal for Centrally Handled Application for Appointment Requisition

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Smart India Hackathon 2018 | Ministry of Health and Family welfare

Problem Statement: Improving appointment scheduling in the Hospitals

A central portal for Patients, Doctors and Hospitals to manage and provide efficent healthcare.

  • Problems in current system

    • Difficulty in getting appointments in large tertiary care hospitals
    • No mechanism present to inform patient if the same provider is available or not in the hospital on the scheduled date. 
    • Absence of process of rescheduling appointment with any other provider and for follow-ups the appointment scheduling system does not generate any reminders to the patients
    • If patient discovers late about the follow-up visit he has to do the entire process of appointment scheduling again to get the appointments done. 
    • Lack of interface to link the current appointment system with the duty roster of the doctors
  • About UPCHAAR portal

    • A appointment management system with provision for follow-up and rescheduling, with provision for SMS and app notifications
    • A reminder system wherein the patients and the doctors will be reminded of their appointments in advance so that the chances of appointment being missed are minimized.
    • Automatic rescheduling in cases of missed or periodic appointments.
    • Includes a provision for emergency requests wherein the user can bypass the system and avail services in critical situations.
    • Builds more trust among patients about the hospital and would also encourage patients to get timely follow-up visits done to improve their health status.
  • Link to UPCHAAR app codebase - https://github.com/jatin270/Upchaar

  • Contributors - Apaar Gupta, Kaushal Rai, Anchal Garg, Jatin Bansal, Bhavya Gupta, Raghav Kapoor