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Support

Thank you for using StefShield projects. This document explains where to go for help and what to expect.

Where to Get Help

GitHub Discussions — for questions and general help

Use GitHub Discussions for:

  • Questions about how to use a project
  • Ideas and suggestions
  • General feedback or "how do I..." questions

GitHub Issues — for bugs and feature requests

Use GitHub Issues for:

  • Reproducible bugs
  • Feature requests

Use the provided issue templates and search for existing issues before opening a new one.

Before Opening an Issue

  • Search existing issues to avoid duplicates
  • Use the appropriate issue template (bug report or feature request)
  • Provide enough context to allow reproduction of the issue (e.g., steps, environment, logs)

For security vulnerabilities, do not open a public issue. See SECURITY.md.

What Not to Use Issues For

Issues are reserved for bugs and feature requests. General questions may be closed and redirected to Discussions to keep the issue tracker focused.

Response Times

StefShield projects are maintained on a volunteer basis in one's spare time. Response times may vary — I usually respond within a few days, but timing depends on availability.

There is no guaranteed SLA. Thanks for your patience.

Security Issues

If you have found a security vulnerability, do not open a public issue or discussion. Follow the process described in SECURITY.md.

Thank you for your patience and for being part of the StefShield community.