To reduce frustrations, it is a good idea to clean up our query syntax. It's been discussed to make queries sentences, similar to how we used to have hubot configured. So our existing commands:
contacts get <id> <type>
sla <id>
Would look like:
[get] contacts [for] <service id> [type]
[get] sla [for] <service id>
In that vein, some additional commands might look like:
add contacts [to] <service id> <email> [<email> ...]
update sla [for] <service id> [to] <sla>
To reduce frustrations, it is a good idea to clean up our query syntax. It's been discussed to make queries sentences, similar to how we used to have hubot configured. So our existing commands:
Would look like:
In that vein, some additional commands might look like: