Using agent as device owner

[sasamad2004]

Description:
I am failing to install agent as device owner as described in
https://docs.wso2.com/display/EMM330/Device+Ownership+Application

Device management shows device as "Removed". I am unable to login to agent again.

Affected Product Version:
3.2.0.

OS, DB, other environment details and versions:
Server side Ubuntu, Agent on Android 5.1.1

Might be relevant: This Android doesn't have micro USB port so I issued adb through TCP/IP.

Steps to reproduce:
As described in
https://docs.wso2.com/display/EMM330/Device+Ownership+Application
using "A command issued through the Android Debug Bridge (adb)."

I had agent running, removed Google account and then issued adb to get ownership.

...\AppData\Local\Android\Sdk\platform-tools>adb shell dpm set-device-owner org.wso2.iot.agent/.services.AgentDeviceAdminReceiver
Success: Device owner set to package org.wso2.iot.agent
Active admin set to component {org.wso2.iot.agent/org.wso2.iot.agent.services.Ag
entDeviceAdminReceiver}

[sasamad2004]

I am unable to uninstall agent now (probably because it is device owner).

Any help appreciated!

[rgmalagon]

the device must enrolled first, and later install the device ownership application

[sasamad2004]

Thanks. I'll try that way and report here. Might take a while due to other tasks. :(

[sasamad2004]

Finally some update.
Regarding uninstalling the agent after it becomes device owner as explained previously, the only way out is factory reset. I missed that part in the documentation.
https://docs.wso2.com/display/IOTS330/Device+Ownership+Application
"If you wish to remove the device ownership from the application, you need to factory reset the device."

Now I have to try what rgmalagon suggested. :)