This repository contains the research, analysis, and discovery work completed during the Problem Discovery phase of our healthcare venture exploration.
The objective of this project is not to build a product immediately, but to identify high-value healthcare problems through structured research, stakeholder interviews, market analysis, and opportunity evaluation.
Our initial thesis focused on the problem of Between-Visit Clinical Blackout in chronic disease management. Through research, we expanded the scope to compare multiple healthcare opportunities and determine which problems exhibit the strongest combination of:
- Pain severity
- Frequency
- Economic impact
- Buyer willingness-to-pay
- Venture-scale potential
Patients with chronic conditions such as:
- Diabetes
- Hypertension
- Cardiovascular Disease
- Chronic Kidney Disease
typically visit doctors every 30–90 days.
During the period between appointments, hospitals often lose visibility into:
- Medication adherence
- Symptom progression
- Lifestyle changes
- Early warning signals
- Patient deterioration
This creates information gaps that can affect patient outcomes and operational efficiency.
Total Interviews Conducted: 18
Stakeholders Included:
- Doctors
- Patients
- Care Coordinators
- Hospital Administrators
Research focused on:
- Daily workflows
- Operational bottlenecks
- Communication patterns
- Chronic care management
- Hospital processes
- Existing workarounds
Sources Studied:
- Healthcare reports
- Industry publications
- Community discussions
- Hospital workflow analyses
- Digital health trends
- Indian healthcare ecosystem
All stakeholder groups acknowledged some form of information loss between appointments.
Common workarounds:
- Phone calls
- Manual follow-ups
- Excel tracking
Care coordinators often serve as the bridge between:
- Patients
- Doctors
- Hospitals
Pain points include:
- Reading large volumes of messages
- Manual prioritization
- Follow-up tracking
- Escalation management
- Documentation
Many workflows rely heavily on:
- WhatsApp messages
- Voice notes
- Informal communication channels
This behavior appears consistent across multiple stakeholders.
Users:
- Doctors
- Patients
- Coordinators
- Nurses
Potential Buyers:
- CFO
- COO
- CMO
- Quality Head
- Insurance Stakeholders
This distinction became one of the most important discoveries during research.
During analysis we expanded beyond the original thesis and evaluated additional healthcare opportunities.
- Between-Visit Visibility
- Care Coordinator Overload
- Documentation Burden
- Insurance Claims Workflow
- Readmission Prediction
- Compliance Automation
- Patient Adherence
- Fragmented Patient Data
- Appointment No-Shows
- Hospital Supply Chain
- OT Scheduling Optimization
- Revenue Cycle Management
- Clinical Documentation AI
- Vernacular Patient Communication
- Chronic Disease Monitoring
Each opportunity was analyzed using multiple dimensions.
- Frequency
- Severity
- Economic Impact
- Buyer Clarity
- Existing Budget
- Market Timing
- Defensibility
- Operational Complexity
- Sales Complexity
- Venture Potential
The most painful healthcare problems are not always the most valuable businesses.
A problem may:
- Affect many people
- Be emotionally significant
but still lack:
- Budget
- Buyers
- Procurement pathways
Healthcare software is typically purchased by institutions rather than individual users.
Successful solutions generally create measurable value for:
- Hospital Operations
- Finance Teams
- Quality Teams
- Insurance Organizations
Many healthcare problems are interconnected.
Example:
Documentation Issues ↓ Fragmented Data ↓ Visibility Gaps ↓ Coordinator Overload ↓ Delayed Intervention ↓ Readmissions
This suggests that some problems may be symptoms while others are root causes.
- Between-visit visibility is a real problem
- Care coordinator overload exists
- WhatsApp dominates communication workflows
- Healthcare operations remain highly manual
- Institutional buyers control purchasing decisions
- Which buyer has strongest willingness-to-pay
- Which opportunity has shortest sales cycle
- Which opportunity has strongest market pull
- Which problem offers the best venture-scale opportunity
The visibility gap remains important.
However, greater value may exist when the problem is connected to:
- Readmission prevention
- Documentation infrastructure
- Insurance intelligence
- Operational efficiency
rather than positioning it solely as a patient monitoring problem.
Interview:
- CFOs
- COOs
- CMOs
- Revenue Cycle Leaders
- Quality Directors
Determine:
- Budget ownership
- Procurement process
- Purchasing thresholds
- ROI expectations
Compare:
- Insurance Claims
- Documentation Burden
- Coordinator Overload
- Readmission Prediction
- Between-Visit Visibility
using real stakeholder evidence.
/docs Research Notes
/interviews Interview Summaries
/decks Problem Discovery Presentations
/frameworks Opportunity Evaluation Frameworks
/analysis Market Analysis and Opportunity Mapping
/roadmaps Research Plans and Validation Plans
Phase: Problem Discovery
Status: Active Research
Product Built: No
Solution Selected: No
Current Goal:
Identify the healthcare problem with the strongest combination of:
- Severity
- Frequency
- Economic Impact
- Buyer Clarity
- Willingness-To-Pay
- Venture Potential
before committing to product development.
Evidence First. Buyer Second. Product Third.