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docs(ops): publish public SLA v1.0#4

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sirambrosio merged 4 commits into
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docs/operational-readiness
Apr 20, 2026
Merged

docs(ops): publish public SLA v1.0#4
sirambrosio merged 4 commits into
mainfrom
docs/operational-readiness

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Summary

  • Publishes docs/SLA.md as the public SLA for BSP reference services operated by the Ambrosio Institute.
  • Commitments: 99.5% monthly uptime on Registry API; P95 < 500ms for reads, P95 < 3s for writes (Aptos-inclusive).
  • Documents maintenance windows, incident classification, communication channels, data-integrity guarantees, and SLA breach reporting.

Key commitments

Metric Target
Availability 99.5% / month
Read P95 (cached) < 500 ms
Read P95 (Aptos cache miss) < 1.5 s
Write P95 (Aptos) < 3 s
Write P95 (Arweave+Aptos) < 8 s
Maintenance budget 4h/mo, 72h prior notice

Test plan

  • Review by @lex for legal language and binding scope.
  • Review by @voice for communication channel alignment.
  • Confirm status.biologicalsovereigntyprotocol.com placeholder is tracked in infra backlog.
  • Cross-check latency targets against actual p95 in Grafana once monitoring stack is live.

Companion PRs:

  • bsp-registry-api: runbooks, monitoring, HA Redis + DR.
  • bsp-contracts: contracts-upgrade + keyholder-ceremony runbooks.

Co-Authored-By: Claude Opus 4.7 (1M context) noreply@anthropic.com

🤖 Generated with Claude Code

sirambrosio and others added 4 commits April 20, 2026 10:08
- docs/ARCHITECTURE.md: system diagram + sequence diagrams for create BEO,
  grant ConsentToken, submit BioRecord, and destroy BEO flows. Component
  responsibilities + trust boundaries documented.
- docs/GLOSSARY.md: canonical definitions for BEO, IEO, BioRecord,
  ConsentToken, Scope, Intent, Domain, Guardian, Recovery, Relayer, and
  taxonomy terms. Normative — all implementations MUST use these meanings.
- docs/ERROR_CODES.md: consolidated stable error code catalog cross-linked
  to contracts, API, SDK, CLI, and MCP sources.
- docs/SLA.md: 99.5% monthly uptime target for Registry API, P95 <500ms
  for reads and <3s for writes, maintenance windows, incident
  classification, communication channels, data integrity guarantees,
  SLA breach reporting procedure.

Co-Authored-By: Claude Opus 4.7 (1M context) <noreply@anthropic.com>
@sirambrosio sirambrosio merged commit 1512bb0 into main Apr 20, 2026
@sirambrosio sirambrosio deleted the docs/operational-readiness branch April 20, 2026 15:30
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