[SPIKE] Determining whether a contact form can be used to file issues/ assist with log in

[SamihaHassan]

Look into Contact Forms: how it functions within WordPress and how we can link it to the back end.

[musamohannad0]

Information about Contact forms: Why they are used
Protection from email spam — Spam is a pest. You will notice it quickly when you have a WordPress website that uses blog comments. One thing spammers do is automatically scan websites for unprotected email addresses so that they can add them to their mailing lists. Contact forms keep that from happening by giving visitors a chance to get in touch without publishing your address online.
Ask for the right information — People who get in touch with you don’t always send all the information you need. With a contact form, you can specifically ask for it up front. It also gives you a way to filter inquiries, for example by type. This makes your life easier and reduces a lot of back and forth.
Inform your clients — Conversely, contact forms can also act as the first point of information. You are able to include information for callers to let them know about expected response time and steps they can take in advance to address their inquiry. This reduces the likelihood of multiple emails from the same impatient person.

[SamihaHassan]

Update: We have decided to use google forms to use the tenants complain form