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Document Customer.io SDK timeout and reload recovery #1535

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Document Customer.io SDK timeout and reload recovery #1535

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11 changes: 9 additions & 2 deletions docs/customerio-messaging.md
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Expand Up @@ -75,8 +75,15 @@ trigger events, or add campaign/referrer metadata. The SDK's fallback route uses
the synthetic surface path, never the real workflow path. Native link handling owns
navigation; SDK location assignments cannot replace the workflow. Browser
persistence is disabled and ComfyUI's own URL and storage remain intact.
Session identity is reset before switching accounts. Network failures do
not block loading or using ComfyUI; another activation or an online event can retry.
Session identity is reset before switching accounts. Network failures do not block
loading or using ComfyUI. A settings-fetch failure can retry on activation or an
online event. After SDK construction begins, the document retains that one SDK;
an unexpected partial-initialization failure requires a document reload.

SDK operations stay serialized even when the caller's 10-second wait expires.
The timeout revokes display immediately, and a late operation must settle before
the latest eligible session can reset and identify. This prevents a stalled
request for one account from overtaking the next account's session.

## Verification

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