An installable Agent Skill that turns your AI coding agent into a build copilot for shipping a production customer-support agent — the field notes behind DaanBot, built at Default and described in Building Default's autonomous customer support agent.
It teaches the architecture (RAG product-Q&A → draft → human review → controlled autonomy), is opinionated about the stack and offers alternatives for every layer, then interviews you about scope, knowledge sources, and guardrails before guiding a phased MVP build.
This is a playbook, not a starter app: it gives your agent the architecture, interview, guardrails, and phased build plan so it can help adapt the DaanBot pattern to your stack.
npx skills add defaulthq/build-support-agent-skillThe repository must be public, or the installing user must have GitHub access to it.
Works with Claude Code, Cursor, Windsurf, Cline, Copilot, Gemini, and the other agents supported by the skills CLI.
skills/
└── build-support-agent/
└── SKILL.md ← the playbook (architecture, stack rationale, interview, build plan)
Once installed, ask your agent something like "help me build an in-house support
agent" or invoke build-support-agent directly. Activation behavior varies by
agent, but the skill is designed to trigger on support-bot and customer-Q&A build
requests. It will read the playbook, interview you, then walk you through a
phased build — smallest working loop first.
Written by Daanveer Hehr, Forward Deployed Engineer at Default.
The agents that work don't start big. They start with one task, strong context, and a clear edge.
MIT. Copyright (c) 2026 Default.
Default and DaanBot names remain associated with Default; this license does not grant rights to use Default branding outside this project.