🚨 CrisisCall: AI-Powered Stress Inoculation Platform

"We don't just simulate calls. We measure Grace Under Pressure."

👨‍💼 Operator Dashboard (Active Call)

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� The Problem: The "Silence" Gap

High-stakes verbal skills are currently taught via:

1. Passive Theory: Reading manuals (Zero emotional preparation).
2. Human Roleplay: Hiring actors is expensive, unscalable, and inconsistent.

The Gap: There is no scalable way to teach people how to think clearly under auditory pressure.

⚡ The Solution: Dynamic Escalation Engine

CrisisCall is a browser-based training platform that uses a proprietary Dynamic Escalation Engine to monitor your response time and voice patterns in real-time.

• If you are calm and fast (<2s): The AI de-escalates and provides critical information.
• If you hesitate (>3s): The AI panics, screams, and increases the difficulty.
• The Result: Personalized, high-fidelity stress training that scales infinitely.

🏆 Why Murf Falcon? (The "Psychological Realism" Layer)

We didn't just use Murf Falcon for speed; we used it for Psychological Realism.

In a crisis, silence creates panic. Standard TTS engines introduce a 2-second "robotic silence" that immediately breaks the immersion of a simulation. Murf Falcon's streaming capability eliminates this gap, achieving sub-500ms latency. This makes the simulation indistinguishable from a real life-or-death call.

🛠️ Tech Stack

Component	Technology	Role
Voice Generation	Murf Falcon API	Ultra-low latency Streaming TTS
Speech Recognition	Deepgram Nova-2	Real-time ASR (Speech-to-Text)
Intelligence	Google Gemini 2.5 Flash	Low-latency Conversational AI
Frontend	Next.js 14	React Framework & UI
Styling	TailwindCSS	Professional, dark-mode aesthetics
State Management	React Hooks	Custom "Panic" Logic & Audio Visualization

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🚀 Setup & Installation

1. Clone & Install:

   git clone https://github.com/Dupahar/crisis-call-murf-agent.git
   cd crisis-call-murf-agent
   npm install

2. Environment Variables: Create a .env.local file in the root directory:

   MURF_API_KEY=your_murf_key
   DEEPGRAM_API_KEY=your_deepgram_key
   GEMINI_API_KEY=your_gemini_key

3. Run Development Server:

   npm run dev

   Open http://localhost:3000 in your browser.

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🎥 Simulation Walkthrough

To test the "Panic Mode" yourself:

1. Click "Connect to Emergency Channel".
2. Say: "112, what is your emergency?"
3. Test 1 (Fast Response): Reply immediately.
   • Result: Anjali calms down and provides details.
4. Test 2 (Hesitation): Wait 10 seconds in silence.
   • Result: Anjali screams, begs for help, and the UI pulses RED.

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👥 Use Cases

• B2G (Government): 112 Dispatch Training, Hostage Negotiation.
• B2B (Corporate): PR Crisis Management, Cybersecurity Incident Response.
• Healthcare: ER Triage and Telehealth Diagnostics.

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License

MIT