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RETAIL PULSE: Customer Behavior and Sales Analysis

Introduction

Welcome to Retail Pulse, a data analytics project designed to showcase customer purchase behavior, sales trends, and actionable business insights for a fictional retail business. This project is part of my portfolio to demonstrate skills in data cleaning, exploratory data analysis (EDA), customer segmentation, forecasting, and dashboard creation.


PROJECT OVERVIEW

Retail Pulse explores a transactional dataset to answer key business questions such as:

  • Who are our most valuable customers?
  • What products are most popular?
  • How are sales evolving over time?
  • Can we forecast future sales?
  • What strategies can increase retention and profitability?

TOOLS AND TECHNOLOGIES

Languages: Python Data Analysis: pandas, numpy Visualization: matplotlib, seaborn, Plotly Forecasting: statsmodels, Prophet (optional) Dashboard: Streamlit (in progress) Notebook Environment: Jupyter


PROJECT STRUCTURE

Retail-Pulse/

  • data/ Retail dataset (e.g. retail_data.csv)
  • notebooks/ Jupyter notebooks (EDA, forecasting)
    • eda_starter_notebook.ipynb
  • reports/ Summary reports and business insights
  • app/ Streamlit dashboard code
  • requirements.txt Project dependencies
  • README.txt This file

KEY FEATURES

  • Clean and preprocess raw transactional data
  • Analyze sales trends over time
  • Identify top-selling products and countries
  • Segment customers using RFM (Recency, Frequency, Monetary)
  • Visualize findings using interactive and static plots
  • Dashboard for business users (in progress)
  • Sales forecasting with time series models (optional)

SAMPLE INSIGHTS

  • Top 10 Products contribute over 40% of all sales
  • Repeat customers in the UK drive the majority of revenue
  • Sales dips observed during holiday weeks — consider marketing campaigns to boost engagement

Appendix

Author: Eric Njiraini© Date: 2025 Leader in Data | Data Analyst | Data Storyteller | Insight-Driven Thinker LinkedIn: ericnjiraini


If you like this project, feel free to connect on LinkedIn for a deeper engagement! Thanks for reading through!

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