Hi, I'm Faiz 👋
Cloud Support Engineer | Azure | Cloud Systems & Production Operations
Building production-grade Azure + AI solutions for monitoring, incident response, and reliability
🚀 About Me
- 10+ years in Technical Support, Incident Management, and Cloud Operations
- Experienced in managing production SaaS platforms end-to-end
- Strong focus on troubleshooting, system reliability, and root cause analysis
- Evolving into Cloud Systems Engineering with a focus on automation, scalability, and observability
🔧 What I Work On
- Azure Cloud Operations - Functions, VMs, Networking, Monitoring
- Production Support - L2/L3, Incident Response, RCA
- System Reliability – Performance tuning and stability improvements
- Observability – Log Analytics (KQL), Application Insights
🤖 AI in Cloud Operations
I use AI to improve operational efficiency:
- Automated log analysis
- Faster incident triage
- Pattern detection across large datasets
📂 Featured Project 🔹 AI Log Analyzer (Azure + Ollama)
Built an automated cloud pipeline that analyzes production logs and generates structured insights to accelerate troubleshooting and root cause analysis.
Key Capabilities:
- Ingests logs from Azure Log Analytics
- Identifies errors and recurring patterns
- Generates structured output:
- Incident Summary
- Error Patterns
- Root Cause
- Recommended Fixes
Tech Stack:
- Azure Functions (Timer Trigger)
- Log Analytics (KQL)
- Virtual Machine (Ollama - Local LLM)
- Python (API integration & automation)
🔗 Project repository coming next
🧠 Core Skills
- Azure (Functions, VM, Networking, Monitor, IAM)
- Incident Management & Production Support
- Log Analytics (KQL)
- API Troubleshooting & Integration
- Python (Automation & Scripting)
🎯 Current Focus
- Advancing into Cloud Systems Engineering
- Building production-style cloud architectures
- Integrating AI into real-world operational workflows
📫 Connect With Me
LinkedIn: https://www.linkedin.com/in/faiz-qaiser-khan-a32250115/