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SantinoBertoia/README.md

👋 Hi, I'm Santino Javier Bertoia

Software Development Technician | QA & Test Automation | SaaS Technical Support

Software Development Technician with experience in QA, test automation, SaaS technical support, and practical software development.

I combine a software development background with hands-on experience supporting a test automation SaaS platform, analyzing failed executions, troubleshooting test cases, documenting technical issues, and collaborating with support, QA, and engineering teams.

👨‍💻 About me

  • Technical background in software development, testing, and web/mobile applications.
  • Experience in QA, test automation, and SaaS technical support.
  • Hands-on work with test cases, failed executions, bug analysis, Jira tickets, and technical documentation.
  • Previous experience developing chatbots and conversational flows in low-code/no-code environments.

🛠️ Tech stack

Languages & Development

Java JavaScript Python OOP

Frontend & Mobile

React React Native

Backend & APIs

Spring Boot REST APIs SQL

QA, Support & Tools

QA Testing Test Automation Jira Freshdesk Slack GitHub

🎯 Focus areas

  • QA, software testing, and test automation
  • SaaS technical support and troubleshooting
  • Backend and API development
  • Web/mobile application development
  • Chatbots and process automation

📚 Currently improving

  • QA automation and technical troubleshooting
  • Backend API design with Java and Spring Boot
  • React / React Native application development
  • Clear documentation and maintainable project structure

📫 Contact

LinkedIn

Email

Pinned Loading

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    Full-stack auction platform built with Expo, React Native, Node.js, Express, PostgreSQL and Docker

    JavaScript

  2. football-marketplace-fullstack football-marketplace-fullstack Public

    Forked from fhaedo3/API_MARKETPLACE

    Full-stack football player marketplace built with React, Spring Boot, MySQL, JWT, and REST APIs.

    JavaScript

  3. python-banking-chatbot python-banking-chatbot Public

    Telegram banking chatbot built with Python, SQLite, Docker, and OpenAI integration.

    Python

  4. spring-boot-sports-matching-api spring-boot-sports-matching-api Public

    Forked from lubertoezequiel/pds

    Spring Boot backend prototype for organizing sports matches with matching strategies and state transitions.

    Java