Grooming transparency for pet parents. Real-time visibility into every step of your pet's spa visit.
Live at → smritireddyy.github.io/trustpaws
TrustPaws is a pet spa transparency platform built for Heads Up For Tails. It bridges the gap between grooming staff and pet parents — giving parents live, step-by-step updates on their pet's appointment without having to call the front desk.
Staff log every stage of the grooming process. Parents track it in real time.
- Live status tracking — see exactly what stage your pet is at: Checked In → Bathing → Grooming → Drying → Ready for Pickup
- Service-by-service updates — each service is checked off as it's completed, with groomer notes visible to you
- Groomer observations — staff log condition notes (coat quality, sensitive areas, behaviour) after every service
- Full incident transparency — any incident, no matter how minor, is logged and shown to you with the action taken
- Visit history — all past visits in one place: date, services received, groomer, session duration, and notes
- Shareable tracking link — each appointment has a unique link you can open anytime, no login needed
- Parent portal — log in once to see all your pets, active appointments, and visit history in one dashboard
- Daily dashboard — see today's appointments at a glance with live status
- Service completion forms — after each service, log how it went (Good / Sensitive area / Needs attention) plus free-text observations
- Step-by-step status updates — move appointments through the grooming pipeline with one tap
- Incident logging — log incidents with severity levels (Low / Medium / High) and actions taken
- Pet & parent management — full profiles for every pet and their owner
- Shareable tracking links — copy and send a parent their live tracking link instantly
- Live monitor — real-time overview of all active appointments
| Layer | Technology |
|---|---|
| Frontend | React 18, Vite, Tailwind CSS |
| Backend | Node.js, Express |
| Database ORM | Prisma |
| Database | PostgreSQL (Supabase) |
| Hosting — Frontend | GitHub Pages |
| Hosting — Backend | Render |
| Staff & Parent Portal | https://smritireddyy.github.io/trustpaws |
| API | https://trustpaws.onrender.com |
For setup instructions, tech details, and local development → see HOW_TO_USE.md